ETENDERS

Contract award notice

Information

Published

Date of dispatch of this notice: 05/08/2016

External Reference: 2016-229714

TED Reference: 2016/S 152-275464

Contract award notice

Contract award notice

Results of the procurement procedure

Directive 2014/24/EU

Section I: Contracting authority

I.1)

Name and addresses

The Office of Government Procurement
N/A
3A Mayor Street Upper
Dublin 1
Dublin
IE
Contact person: Tender Operations
Telephone: +353 761008000
E-mail: support@ogp.gov.ie
NUTS code:  IE -  IRELAND
Internet address(es):
Main address: http://www.procurement.ie/
Address of the buyer profile: http://irl.eu-supply.com/ctm/Supplier/CompanyInformation/Index/351

I.2)

Joint procurement

The contract is awarded by a central purchasing body
I.4)

Type of the contracting authority

Ministry or any other national or federal authority, including their regional or local subdivisions
I.5)

Main activity

General public services

Section II: Object

II.1)

Scope of the procurement

II.1.1)

Title

Request for Tenders for the Provision of Schools Broadband Service Desk.
Reference number:  ITC009C
II.1.2)

Main CPV code

72253000  -  Helpdesk and support services
II.1.3)

Type of contract

Services
II.1.4)

Short description

This is an RFT for the Provision of Schools Broadband Service Desk.
II.1.6)

Information about lots

This contract is divided into lots: yes
II.1.7)

Total value of the procurement

Value excluding VAT:  1298909.00  EUR
II.2)

Description

II.2.1)

Title

Request for Tenders for the Provision of Schools Broadband Service Desk
Lot No:  1
II.2.2)

Additional CPV code(s)

72253000  -  Helpdesk and support services
72253100  -  Helpdesk services
72253200  -  Systems support services
II.2.3)

Place of performance

NUTS code:  IE -  IRELAND
II.2.4)

Description of the procurement

Request for Tenders for the Provision of Schools Broadband Service Desk
II.2.5)

Award criteria

Criteria below
Quality criterion  -  Name:  Quality of methodology for delivering the Services  /  Weighting:  130
Quality criterion  -  Name:  Quality of the proposed technical and operational solution to enable delivery of the Services  /  Weighting:  160
Quality criterion  -  Name:  Quality of approach to service desk flexibility and staff management with reference to scalability and changing service desk needs  /  Weighting:  40
Quality criterion  -  Name:  Quality of proposed reporting and monitoring capabilities and approach to meeting SLS requirements.  /  Weighting:  40
Quality criterion  -  Name:  Quality of proposed knowledge and experience of the Service Desk Manager  /  Weighting:  100
Quality criterion  -  Name:  Quality of transition plan  /  Weighting:  130
Cost criterion  -  Name:  Cost  /  Weighting:  400
II.2.11)

Information about options

Options: no
II.2.13)

Information about European Union funds

The procurement is related to a project and/or programme financed by European Union funds: no

Section IV: Procedure

IV.1)

Description

IV.1.1)

Type of procedure

Open procedure
IV.1.8)

Information about the Government Procurement Agreement (GPA)

The procurement is covered by the Government Procurement Agreement: yes
IV.2)

Administrative information

IV.2.1)

Previous publication concerning this procedure

Notice number in the OJ S: 2015/S 204-370919

Section V: Award of contract

Contract No: 1

Lot No: 1

Title: Request for Tenders for the Provision of Schools Broadband Service Desk.

A contract/lot is awarded: yes
V.2)

Award of contract

V.2.1)

Date of conclusion of the contract

01/04/2016
V.2.2)

Information about tenders

Number of tenders received:  2
Number of tenders received by electronic means:  2
The contract has been awarded to a group of economic operators :  no
V.2.3)

Name and address of the contractor

BT Ireland
IE4886560T
2 Grand Canal Plaza, Upper Grand Canal Street Dub
Dublin
Dublin
IE
Telephone: +353 14324058
E-mail: michael.norman@bt.com
Fax: +353 14328960
NUTS code:  IE -  IRELAND
Internet address: http://www.btireland.ie

The contractor is an SME : no
V.2.4)

Information on value of the contract/lot (excluding VAT)

Total value of the contract/lot:  1298909.00  EUR

Section VI: Complementary information

VI.3)

Additional information

Information and formalities necessary for evaluating if the requirements are met:
Please refer to the Request for Tender documents associated with the notice published on www.etenders.gov.ie (RFT 101692).
VI.4)

Procedures for review

VI.4.1)

Review body

The High Court of Ireland
Dublin
IE
Telephone: +353 18886000

VI.4.3)

Review procedure

Precise information on deadline(s) for review procedures: 
Consult your own legal advisors
VI.5)

Date of dispatch of this notice

08/08/2016