ETENDERS

Contract notice

Information

Published

Date of dispatch of this notice: 28/07/2016

Expire date: 09/09/2016

External Reference: 2016-418927

TED Reference: 2016/S 147-265840

Contract notice

Cached Version

Contract notice

Directive 2014/24/EU

Section I: Contracting authority

I.1)

Name and addresses

Department of Education and Skills
IE4000067R
Marlborough Street
Dublin
Dublin 1
IE
Contact person: x y
Telephone: +353 018896400
E-mail: info@education.gov.ie
NUTS code:  IE012 -  Midland
Internet address(es):
Main address: http://www.education.ie
Address of the buyer profile: https://irl.eu-supply.com/ctm/Company/CompanyInformation/Index/1142

I.3)

Communication

The procurement documents are available for unrestricted and full direct access, free of charge, at:  
http://irl.eu-supply.com/app/rfq/rwlentrance_s.asp?PID=101676&B=ETENDERS_SIMPLE
Additional information can be obtained from
the abovementioned address:  
Tenders or requests to participate must be submitted
electronically via:  http://irl.eu-supply.com/app/rfq/rwlentrance_s.asp?PID=101676&B=ETENDERS_SIMPLE
Tenders or requests to participate must be submitted
to the abovementioned address
I.4)

Type of the contracting authority

Ministry or any other national or federal authority, including their regional or local subdivisions
I.5)

Main activity

Education

Section II: Object

II.1)

Scope of the procurement

II.1.1)

Title

RFT for Provision of DBA Support Services
Reference number:  Provision of DBA Support Service
II.1.2)

Main CPV code

48610000  -  Database systems
II.1.3)

Type of contract

Services
II.1.4)

Short description

Provision of the following DBA support services :
(a) Reactive Support in the event of problems with the ability to log calls as a
Priority 1, Priority 2 or Priority 3 depending on the urgency of the problem.
(b) Ability to drawdown contractor consultants, if required, on a daily basis due to
issues raised during operational support,
(c) On-site for periods of days/weeks as agreed with the External Service Provider
for specific projects or blocks of work where the internal team lacks the capacity
and/or capability required
II.1.5)

Estimated total value

Value excluding VAT: 140000.00  EUR
II.1.6)

Information about lots

This contract is divided into lots: no
II.2)

Description

II.2.2)

Additional CPV code(s)

72253100  -  Helpdesk services
72320000  -  Database services
72600000  -  Computer support and consultancy services
II.2.3)

Place of performance

NUTS code:  IE012 -  Midland
Main site or place of performance:  
Department of Education and Skills, Cornamaddy, Athlone, Co. Westmeath
II.2.4)

Description of the procurement

Provision of the following DBA support services :
(a) Reactive Support in the event of problems with the ability to log calls as a
Priority 1, Priority 2 or Priority 3 depending on the urgency of the problem.
(b) Ability to drawdown contractor consultants, if required, on a daily basis due to
issues raised during operational support,
(c) On-site for periods of days/weeks as agreed with the External Service Provider
for specific projects or blocks of work where the internal team lacks the capacity
and/or capability required
II.2.5)

Award criteria

Price is not the only award criterion and all criteria are stated only in the procurement documents
II.2.6)

Estimated value

Value excluding VAT: 140000.00  EUR
II.2.7)

Duration of the contract, framework agreement or dynamic purchasing system

Duration in months: 12
This contract is subject to renewal: yes
Description of renewals:  
Renewal for an additional period of 12 months.
II.2.10)

Information about variants

Variants will be accepted: no
II.2.11)

Information about options

Options: no
II.2.13)

Information about European Union funds

The procurement is related to a project and/or programme financed by European Union funds: no

Section III: Legal, economic, financial and technical information

III.1)

Conditions for participation

III.1.2)

Economic and financial standing

Selection criteria as stated in the procurement documents
III.1.3)

Technical and professional ability

Selection criteria as stated in the procurement documents
III.2)

Conditions related to the contract

Section IV: Procedure

IV.1)

Description

IV.1.1)

Type of procedure

Open procedure
IV.1.8)

Information about the Government Procurement Agreement (GPA)

The procurement is covered by the Government Procurement Agreement: no
IV.2)

Administrative information

IV.2.2)

Time limit for receipt of tenders or requests to participate

Date:  09/09/2016
Local time:  12:00
IV.2.4)

Languages in which tenders or requests to participate may be submitted

English
IV.2.6)

Minimum time frame during which the tenderer must maintain the tender

Duration in months : 6  (from the date stated for receipt of tender)
IV.2.7)

Conditions for opening of tenders

Date:  09/09/2016
Local time:  12:00

Section VI: Complementary information

VI.1)

Information about recurrence

This is a recurrent procurement:  yes
Estimated timing for further notices to be published:  
2 years (at end of contract, if required)
VI.4)

Procedures for review

VI.4.1)

Review body

The High Court
Four Court, Inns Quay
Dublin
D07 T652
IE
Telephone: +353 18886000
E-mail: highcourtcentraloffice@courts.ie
Internet address: http://www.courts.ie

VI.5)

Date of dispatch of this notice

28/07/2016