Date of dispatch of this notice: 13/01/2016
External Reference: 2016-221900
TED Reference: 2016/S 009-012178
Date of dispatch of this notice: 13/01/2016
External Reference: 2016-221900
TED Reference: 2016/S 009-012178
Provision of Cisco Support and Maintenance Services
Ireland
The Department wishes to engage with a support provider to whom it can
escalate hardware or software support calls that cannot be resolved in-house.
The support provider will be required to ensure that the equipment under support
is registered with its vendor and that the support organisation liaises with the
vendor when the nature of the problem goes beyond the support providers
competence or capability.
Provision of Cisco Support and Maintenance Services