ETENDERS

Contract award notice

Information

Published

Date of dispatch of this notice: 31/12/2015

External Reference: 2015-296111

TED Reference: 2016/S 002-001805

Contract award notice

Cached Version

Contract award notice

Classic Sector

Directive 2004/18/EC

Services

Section I: Contracting authority

I.1)

Name, addresses and contact point(s)

Department of Foreign Affairs and Trade/An Roinn Gnóthaí Eachtracha agus Trádála
N/A
76-78 Harcourt Street
Dublin 2
IE
Contact point(s): Finance Unit
For the attention of: John Histon
Telephone: +353 61774002
E-mail: john.histon@dfa.ie
Internet address(es):
General address of the contracting authority/entity: http://www.dfa.ie
Address of the buyer profile: http://irl.eu-supply.com/ctm/Supplier/CompanyInformation/Index/246
Electronic access to information: http://irl.eu-supply.com/app/rfq/rwlentrance_s.asp?PID=88229&B=ETENDERS_SIMPLE
I.2)

Type of the contracting authority

Ministry or any other national or federal authority, including their regional or local sub-divisions
I.3)

Main activity

  • General public services
I.4)

Contract award on behalf of other contracting authorities

The contracting authority is purchasing on behalf of other contracting authorities: no

Section II: Object of the contract

II.1)

Description

II.1.1)

Title attributed to the contract:

The Provision of On-site ICT Support Services

II.1.2)

Type of contract and location of works, place of delivery or of performance

Services
    Category No7:  Computer and related services
    Main site or location of works, place of delivery or of performance:

    Ireland

    NUTS code
    IRELAND
    II.1.4)

    Short description of the contract or purchase(s)

    The successful service provider will be expected to provide quality, on-site

    resources for the ICT Support Service to support, maintain, and enhance ICT

    services. Engineers will respond to a wide range of ICT-related queries from staff

    at any office of the Department by email, telephone and online from the

    Department’s offices in 76-78 Harcourt Street and 23-27 Henry Street, Limerick,

    or via remote access in the case of an On Call service.

    The ICT Support Service will also be expected to be involved in a range of

    critically required proactive support services including, but not limited to,

    designing, developing and implementing changes to the Department’s ICT

    Infrastructure (voice, telecommunications and data services), server and end-user

    device builds, as well as providing input to ICT development projects.

    II.1.5)

    Common procurement vocabulary (CPV)

    Main vocabulary
    72610000   Computer support services
    Supplementary vocabulary
    50324000   Support services of personal computers
    71356300   Technical support services
    72000000   IT services: consulting, software development, Internet and support
    72250000   System and support services
    72253000   Helpdesk and support services
    72253200   Systems support services
    72261000   Software support services
    72315000   Data network management and support services
    72315100   Data network support services
    72600000   Computer support and consultancy services
    75130000   Supporting services for the government
    79500000   Office-support services
    II.1.6)

    Information about Government Procurement Agreement (GPA)

    The contract is covered by the Government Procurement Agreement (GPA):  yes
    II.2)

    Total final value of contract(s)

    II.2.1)

    Total final value of contract(s)

    Section IV: Procedure

    IV.1)

    Type of procedure

    IV.1.1)

    Type of procedure

    Open
    IV.2)

    Award criteria

    IV.2.1)

    Award criteria

    IV.2.2)

    Information about electronic auction

    An electronic auction has been used:  no
    IV.3)

    Administrative information

    IV.3.2)

    Previous publication(s) concerning the same contract

    Contract notice
    Notice number in the OJEU: 2015/S 095-172617  of 14.05.2015

    Section V: Award of contract

    Contract No: 1 Lot No: 1 - Lot title:

    The Provision of On-site ICT Support Services

    V.1)

    Date of contract award decision:

    31.12.2015
    V.2)

    Information about offers

    Number of offers received: 4
    V.3)

    Name and address of economic operator in favour of whom the contract award decision has been taken

    I.T. Rollout Consultancy Limited
    6367373R
    Unit 8, Willsborough Cluster, Clonshaugh
    Dublin 17  Dublin
    IE
    E-mail: adrienne.tuke@itgroup.ie
    Internet address: http://www.itgroup.ie
    V.4)

    Information on value of contract

    Initial estimated total value of the contract:
    Value: 1700000 EUR
    Excluding VAT
    Total final value of the contract:
    V.5)

    Information about subcontracting

    The contract is likely to be sub-contracted: no

    Section VI: Complementary information

    VI.1)

    Information about European Union funds

    The contract is related to a project and/or programme financed by European Union funds: no
    VI.3)

    Procedures for appeal

    VI.3.1)

    Body responsible for appeal procedures

    The Registrar
    The High Court, Four Courts
    Dublin 7
    IE
    Telephone: +535 18886000
    Internet address:
     

    Body responsible for mediation procedures

    VI.3.2)

    Lodging of appeals

    Precise information on deadline(s) for lodging appeals:

    Please consult your legal advisor

    VI.3.3)

    Service from which information about the lodging of appeals may be obtained

    The Registrar
    Central office of the High Court, Ground Floor (East Wing), Inns Quay, Four Courts
    Dublin 7
    IE
    Telephone: +353 18886000
    Internet address: