Cached Version

Contract award notice

Classic Sector

Directive 2004/18/EC

Services

Section I: Contracting authority

I.1)

Name, addresses and contact point(s)

Commission for Energy Regulation
N/A
The Exchange, Belgard Square North
Dublin 24 Tallaght
IE
For the attention of: Siobhan Keating
Telephone: +353 14000800
E-mail: procurement@cer.ie
Fax: +353 14000850

Internet address(es):
General address of the contracting authority/entity: http://www.cer.ie
Address of the buyer profile: http://irl.eu-supply.com/ctm/Supplier/CompanyInformation/Index/1232
Electronic access to information: http://irl.eu-supply.com/app/rfq/rwlentrance_s.asp?PID=92136&B=ETENDERS_SIMPLE

I.2)

Type of the contracting authority

Body governed by public law

I.3)

Main activity

Other: Regulatory Body

I.4)

Contract award on behalf of other contracting authorities

The contracting authority is purchasing on behalf of other contracting authorities: no

Section II: Object of the contract

II.1)

Description

II.1.1)

Title attributed to the contract:

Expert Communications Support for the National Smart Meter Programme Customer Engagement Workstream

II.1.2)

Type of contract and location of works, place of delivery or of performance

Services

Category No27Y:

Main site or location of works, place of delivery or of performance:

Tallaght

NUTS code

IRELAND

II.1.4)

Short description of the contract or purchase(s)

The Commission for Energy Regulation (CER) is Ireland’s independent energy and water regulator. The CER was established in 1999 and now has a wide range of economic, customer protection and safety responsibilities in energy. The CER is also the regulator of Ireland’s public water and wastewater system.

The National Smart Metering Programme (NSMP) is a plan for upgrading how electricity and gas retail markets operate with Smart Meters, in order to improve levels of service for all customers. The Commission for Energy Regulation (CER), working closely with the Department of Communications Energy and Natural Resources (DCENR), established the NSMP in 2007.

The aim of the NSMP is a national rollout of smart meters to all residential consumers and the vast majority of SMEs in line with the target European legislation which requires that 80% of residential electricity smart meters have been installed by the end of 2020, subject to a positive CBA, allowing consumers gain better insights into their electricity consumption. The exact timing of the rollout and the approach to the delivery of new customer services will be defined over phase 3 of the programme.

Following a decision on the High Level Design and the progression to the detailed design phase the CER advertised for expert communications support to develop the framework for engaging with consumers and stakeholders.

The successful tenderer will be producing deliverables within the defined governance structure for the NSMP, which encompasses all of the projects being delivered by key stakeholders as part of the NSMP i.e. ESB Networks, Gas Networks Ireland, EirGrid, energy Suppliers and other stakeholders. The successful tenderer will define the work of the CEAG and produce deliverables associated with the workstream. Some interaction with other workstreams will be required to develop those deliverables e.g. policy workstream.

The defined deliverables will involve work in the following areas:

Communications strategy;

Consumer engagement roadmap and work programme;

Reporting mechanisms on consumer awareness and attitudes;

Programme identity and branding;

Research requirements (quantitative and qualitative) ;

Stakeholder engagement; &

Information gathering on smart metering rollout strategies and experiences in other jurisdictions.

A detailed specification of requirements is set out in Section 2 of the Invitation to Tender (ITT) available to download from www.etenders.gov.ie

This notice refers to the award of this competition.

II.1.5)

Common procurement vocabulary (CPV)

Main vocabulary

79416200 Public relations consultancy services

Supplementary vocabulary

72221000 Business analysis consultancy services

79411100 Business development consultancy services

79416000 Public relations services

II.1.6)

Information about Government Procurement Agreement (GPA)

The contract is covered by the Government Procurement Agreement (GPA): yes

II.2)

Total final value of contract(s)

II.2.1)

Total final value of contract(s)

Section IV: Procedure

IV.1)

Type of procedure

IV.1.1)

Type of procedure

Open

IV.2)

Award criteria

IV.2.1)

Award criteria

The most economically advantageous tender in terms of
1. Quality and technical merit of proposals for providing service detailed in Section 2 of the ITT . Weighting 30
2. Technical Merit of the Human Resources Proposed . Weighting 35
3. Ultimate Cost of providing the service . Weighting 35

IV.2.2)

Information about electronic auction

An electronic auction has been used: no

IV.3)

Administrative information

IV.3.1)

File reference number attributed by the contracting authority

011-03-326

IV.3.2)

Previous publication(s) concerning the same contract

Contract notice
Notice number in the OJEU: 2015/S 164-300332 of 21.08.2015

Section V: Award of contract

Contract No: 1 Lot No: 1 - Lot title:

Expert Communications Support for the National Smart Meter Programme Customer Engagement Workstream

V.1)

Date of contract award decision:

22.12.2015

V.2)

Information about offers

Number of offers received: 5

V.3)

Name and address of economic operator in favour of whom the contract award decision has been taken

Drury Communications Ltd t/a Drury | Porter Novelli
139459
17a Gilford Road, Sandymount
Dublin 4 Dublin
IE
Telephone: +353 12605000
E-mail: debbie.carrigy@drurypn.ie

Internet address: http://www.drurypn.ie

V.4)

Information on value of contract

Initial estimated total value of the contract:

Value: 260825 EUR

Excluding VAT

Total final value of the contract:

V.5)

Information about subcontracting

The contract is likely to be sub-contracted: no

Section VI: Complementary information

VI.1)

Information about European Union funds

The contract is related to a project and/or programme financed by European Union funds: no

VI.3)

Procedures for appeal

VI.3.1)

Body responsible for appeal procedures

The High Court
Chief Registrar, Four Courts, Inns Quay
D7 Dublin
IE

Internet address: http://www.courts.ie/

Body responsible for mediation procedures

VI.3.2)

Lodging of appeals

Precise information on deadline(s) for lodging appeals:

VI.3.3)

Contract award notice

Information