ETENDERS

Contract notice

Information

Published

Date of dispatch of this notice: 06/11/2015

Expire date: 17/12/2015

External Reference: 2015-888052

TED Reference: 2015/S 218-398153

Contract notice

Cached Version

Contract notice

Classic Sector

Directive 2004/18/EC

Services

Section I: Contracting authority

I.1)

Name, addresses and contact point(s)

Office of the Ombudsman
N/A
18 Lower Leeson Street
Dublin 2  Dublin
IE
Contact point(s): Liam Duffy
For the attention of: Liam Duffy
Telephone: +353 16395730
E-mail: liam.duffy@ombudsman.gov.ie
Internet address(es):
Address of the buyer profile: http://irl.eu-supply.com/ctm/Supplier/CompanyInformation/Index/464
Electronic access to information: http://irl.eu-supply.com/app/rfq/rwlentrance_s.asp?PID=94066&B=ETENDERS_SIMPLE
Electronic submission of tenders and requests to participate: http://irl.eu-supply.com/app/rfq/rwlentrance_s.asp?PID=94066&B=ETENDERS_SIMPLE
Further information can be obtained from: The above mentioned contact point(s)
Specifications and additional documents (including documents for a dynamic purchasing system) can be obtained from:The above mentioned contact point(s)
Tenders or requests to participate must be sent to: The above mentioned contact point(s)
I.2)

Type of the contracting authority

Body governed by public law
I.3)

Main activity

  • General public services
I.4)

Contract award on behalf of other contracting authorities

The contracting authority is purchasing on behalf of other contracting authorities: no

Section II: Object of the contract

II.1)

Description

II.1.1)

Title attributed to the contract by the contracting authority:

Document Management Solution

II.1.2)

Type of contract and location of works, place of delivery or of performance

Services
    Category No7:  Computer and related services
    Main site or location of works, place of delivery or of performance:

    18 Lower Leeson Street

    NUTS code
    Dublin
    II.1.3)

    Information about a public contract, a framework agreement or a dynamic purchasing system (DPS)

    The notice involves a public contract
    II.1.5)

    Short description of the contract or purchase(s)

    4.1.1 The Office is seeking to provide a document management solution

    which facilitates the capture, sharing and management of the office documents in

    support of its business functions. The system provided must be capable of

    integrating with existing and business ICT systems e.g. Case Management

    System, Active Directory, email, Intranet).

    II.1.6)

    Common procurement vocabulary (CPV)

    Main vocabulary
    72200000   Software programming and consultancy services
    II.1.7)

    Information about Government Procurement Agreement (GPA)

    The contract is covered by the Government Procurement Agreement (GPA):  no
    II.1.8)

    Lots

    This contract is divided into lots:  no
    II.1.9)

    Information about variants

    Variants will be accepted:  no
    II.2)

    Quantity or scope of the contract

    II.2.1)

    Total quantity or scope:

    4.3.1 The following are the high level requirements of the system:

    i. Document Management

    o Document Capture

    o Document Storage (central repository)

    o Document Management

    o Document Identification

    o Document versioning

    ii. Search & Retrieval

    iii. Retention Policies

    iv. Data Security

    v. Audit Trails

    vi. Integration to other ICT Business Systems

    vii. Disaster Recovery and Backup & Recovery

    4.3.2 The following services are required:

    i. Annual maintenance and support Service for document management system

    ii. Training of key ICT Staff for technical support and system administration

    iii. Training of up to 120 end users and / or train the trainer approach

    iv. Delivery of upgrades

    v. Delivery of enhancements

    4.3.3 The following services are excluded from this tender:

    i. ICT Hardware Infrastructure

    Estimated cost excluding VAT: 125000  EUR
    II.2.2)

    Information about options

    Options: no
    II.2.3)

    Information about renewals

    This contract is subject to renewal: yes
    Number of possible renewals: 
    Range: between   1  and  2
    In the case of renewable contracts, estimated time-frame for subsequent calls for competition: 
    in months: 24
    II.3)

    Duration of the contract or time limit for completion

    Starting  08. 02. 2016  Completion  29. 12. 2017

    Section III: Legal, economic, financial and technical information

    III.1)

    Conditions relating to the contract

    III.1.2)

    Main financing conditions and payment arrangements and/or reference to the relevant provisions governing them

    see attached RFT

    III.1.3)

    Legal form to be taken by the group of economic operators to whom the contract is to be awarded:

    see attached RFT

    III.1.4)

    Other particular conditions

    The performance of the contract is subject to particular conditions: yes
    Description of particular conditions: 

    see attached RFT

    III.2)

    Conditions for participation

    III.2.1)

    Personal situation of economic operators, including requirements relating to enrolment on professional or trade registers

    Information and formalities necessary for evaluating if the requirements are met:

    see attached RFT

    III.2.2)

    Economic and financial ability

    Information and formalities necessary for evaluating if the requirements are met:

    see attached RFT

    Minimum level(s) of standards possibly required:

    see attached RFT

    III.2.3)

    Technical capacity

    Information and formalities necessary for evaluating if the requirements are met:

    see attached RFT

    Minimum level(s) of standards possibly required:

    see attached RFT

    III.3)

    Conditions specific to services contracts

    III.3.1)

    Information about a particular profession

    Execution of the service is reserved to a particular profession: no
    III.3.2)

    Staff responsible for the execution of the service

    Legal persons should indicate the names and professional qualifications of the staff responsible for the execution of the service: no

    Section IV: Procedure

    IV.1)

    Type of procedure

    IV.1.1)

    Type of procedure

    Open
    IV.2)

    Award criteria

    IV.2.1)

    Award criteria

    The most economically advantageous tender in terms of , the criteria stated in the specifications, in the invitation to tender or to negotiate or in the descriptive document
    IV.2.2)

    Information about electronic auction

    An electronic auction will be used: no
    IV.3)

    Administrative information

    IV.3.2)

    Previous publication(s) concerning the same contract

    no
    IV.3.3)

    Conditions for obtaining specifications and additional documents or descriptive document

    Payable documents: no
    IV.3.4)

    Time limit for receipt of tenders or requests to participate

    17.12.2015 - 12:00
    IV.3.6)

    Language(s) in which tenders or requests to participate may be drawn up

    EN
    IV.3.7)

    Minimum time frame during which the tenderer must maintain the tender

    Duration in months: 012 (from the date stated for receipt of tender)
    IV.3.8)

    Conditions for opening tenders

    Date: 21.12.2015 - 00:00
    Place: 
    Liam Duffy
    Persons authorised to be present at the opening of tenders: yes

    Eoin Keaveny

    Section VI: Complementary information

    VI.1)

    Information about recurrence

    This is a recurrent procurement: no
    VI.2)

    Information about European Union funds

    The contract is related to a project and/or programme financed by European Union funds: no