ETENDERS

Contract notice

Information

Published

Date of dispatch of this notice: 13/10/2015

Expire date: 23/11/2015

External Reference: 2015-954233

TED Reference: 2015/S 201-364438

Contract notice

Cached Version

Contract notice

Classic Sector

Directive 2004/18/EC

Services

Section I: Contracting authority

I.1)

Name, addresses and contact point(s)

Department of Education and Skills
N/A
Marlborough Street
Dublin 1  Dublin
IE
Telephone: +353 018896400
E-mail: info@education.gov.ie
Internet address(es):
General address of the contracting authority: http://www.education.ie
Address of the buyer profile: http://irl.eu-supply.com/ctm/Supplier/CompanyInformation/Index/1142
Electronic access to information: http://irl.eu-supply.com/app/rfq/rwlentrance_s.asp?PID=93435&B=ETENDERS_SIMPLE
Electronic submission of tenders and requests to participate: http://irl.eu-supply.com/app/rfq/rwlentrance_s.asp?PID=93435&B=ETENDERS_SIMPLE
Further information can be obtained from: The above mentioned contact point(s)
Specifications and additional documents (including documents for a dynamic purchasing system) can be obtained from:The above mentioned contact point(s)
Tenders or requests to participate must be sent to: The above mentioned contact point(s)
I.2)

Type of the contracting authority

Ministry or any other national or federal authority, including their regional or local sub-divisions
I.3)

Main activity

  • Education
I.4)

Contract award on behalf of other contracting authorities

The contracting authority is purchasing on behalf of other contracting authorities: no

Section II: Object of the contract

II.1)

Description

II.1.1)

Title attributed to the contract by the contracting authority:

Request for tenders for the Installation, Configuration, and ongoing support of Red Hat Enterprise Linux 5

II.1.2)

Type of contract and location of works, place of delivery or of performance

Services
    Category No7:  Computer and related services
    Main site or location of works, place of delivery or of performance:

    Cornamaddy, Athlone, Co. Westmeath

    NUTS code
    Midland
    II.1.5)

    Short description of the contract or purchase(s)

    (1) The following Operational Support Services are required:

    • Regular (Twice weekly) remote monitoring and maintenance of the

    Production RHEL5 infrastructure (Comprising of Four RHEL5 VM systems)

    • Reactive Support in the event of problems.

    • A facility to drawdown up to a maximum of 20 contractor/consultant days if

    required.

    (2) Reactive / Operational Support

    Reactive Support in the event of problems with the ability to log calls as a Priority

    1, Priority 2 or Priority 3 depending on the urgency of the problem.

    • Provision of Helpdesk service to the Department’s Team

    • Provision of Call and Issue logging, monitoring and reporting facilities

    • Normal daily availability of cover (the Department’s office hours are from

    8am to 7pm, Monday to Friday (flexitime))

    • Out of hours availability

    • Emergency availability

    • Remote Service (off site support)

    • On-site support as required

    • Reasonable response (see paragraph Response Times)

    (3) Ability to drawdown contractor consultants, if required, on a daily basis

    II.1.6)

    Common procurement vocabulary (CPV)

    Main vocabulary
    48214000   Network operating system software package
    Supplementary vocabulary
    48622000   Minicomputer operating system software package
    48625000   Open systems operating systems
    48821000   Network servers
    48822000   Computer servers
    72253000   Helpdesk and support services
    72253100   Helpdesk services
    72253200   Systems support services
    72261000   Software support services
    72265000   Software configuration services
    72267000   Software maintenance and repair services
    72610000   Computer support services
    II.1.7)

    Information about Government Procurement Agreement (GPA)

    The contract is covered by the Government Procurement Agreement (GPA):  no
    II.1.8)

    Lots

    This contract is divided into lots:  no
    II.1.9)

    Information about variants

    Variants will be accepted:  no
    II.2)

    Quantity or scope of the contract

    II.2.1)

    Total quantity or scope:

    The provision of installation, configuration, maintenance, upgrade and support services for RedHat Enterprise Linux 5.

    The Department wishes to select a company that has a recognised reseller relationship with RedHat Incorporated and is authorised by RedHat Incorporated to resell licences and upgrades for the RedHat Enterprise Linux product. The successful company must also be in a position to provide technical support for the product as well as advice on effective and economic deployment and utilisation of the licences that the department will purchase. The company will also have to provide ongoing support (weekly health checks) and project support work (installing RHEL 5 linux 5 on Vmware cluster etc.)

    As well as providing upgrades and support the Department also intends to procure any additional licence subscriptions required over duration of this contract from the successful tenderer

    Estimated cost excluding VAT
    Range: between  90000  and 132000  EUR
    II.2.2)

    Information about options

    Options: no
    II.2.3)

    Information about renewals

    This contract is subject to renewal: yes
    Number of possible renewals:  3
    II.3)

    Duration of the contract or time limit for completion

    Duration in months: 048 (from the award of the contract)

    Section III: Legal, economic, financial and technical information

    III.1)

    Conditions relating to the contract

    III.1.2)

    Main financing conditions and payment arrangements and/or reference to the relevant provisions governing them

    The yearly cost of the licence subscription will be paid in advance, on an annual basis.

    However the remainder of the costs must have Invoices submitted on a monthly basis in arrears and include detailed breakdown of the individuals, dates and work items to which the invoice refers.

    III.1.3)

    Legal form to be taken by the group of economic operators to whom the contract is to be awarded:

    As detailed in RFT

    III.1.4)

    Other particular conditions

    The performance of the contract is subject to particular conditions: no
    III.2)

    Conditions for participation

    III.2.1)

    Personal situation of economic operators, including requirements relating to enrolment on professional or trade registers

    Information and formalities necessary for evaluating if the requirements are met:

    As detailed in RFT

    III.2.2)

    Economic and financial ability

    Information and formalities necessary for evaluating if the requirements are met:

    As detailed in RFT

    Minimum level(s) of standards possibly required:

    As detailed in RFT

    III.2.3)

    Technical capacity

    Information and formalities necessary for evaluating if the requirements are met:

    As detailed in RFT

    Minimum level(s) of standards possibly required:

    As detailed in RFT

    III.3)

    Conditions specific to services contracts

    III.3.1)

    Information about a particular profession

    Execution of the service is reserved to a particular profession: no
    III.3.2)

    Staff responsible for the execution of the service

    Legal persons should indicate the names and professional qualifications of the staff responsible for the execution of the service: no

    Section IV: Procedure

    IV.1)

    Type of procedure

    IV.1.1)

    Type of procedure

    Open
    IV.2)

    Award criteria

    IV.2.1)

    Award criteria

    The most economically advantageous tender in terms of , the criteria stated in the specifications, in the invitation to tender or to negotiate or in the descriptive document
    IV.2.2)

    Information about electronic auction

    An electronic auction will be used: no
    IV.3)

    Administrative information

    IV.3.1)

    File reference number attributed by the contracting authority

    RFT for the support of RHEL 5

    IV.3.2)

    Previous publication(s) concerning the same contract

    no
    IV.3.3)

    Conditions for obtaining specifications and additional documents or descriptive document

    Payable documents: no
    IV.3.4)

    Time limit for receipt of tenders or requests to participate

    23.11.2015 - 13:00
    IV.3.6)

    Language(s) in which tenders or requests to participate may be drawn up

    EN
    IV.3.7)

    Minimum time frame during which the tenderer must maintain the tender

    [DurationDays]: 060 (from the date stated for receipt of tender)
    IV.3.8)

    Conditions for opening tenders

    Persons authorised to be present at the opening of tenders: no

    Section VI: Complementary information

    VI.1)

    Information about recurrence

    This is a recurrent procurement: no
    VI.2)

    Information about European Union funds

    The contract is related to a project and/or programme financed by European Union funds: no
    VI.3)

    Additional information:

    As detailed in RFT