Date of dispatch of this notice: 05/10/2015
Expire date: 20/10/2015
External Reference: 2015-896706
TED Reference: 2015/S 196-355716
Contract notice - utilities
Information
Published
Contract notice - utilities
Contract notice
Utilities
Directive 2004/17/EC
Services
Section I: Contracting entity
I.1)
Name, addresses and contact point(s)
Iarnrod Eireann-Irish Rail
N/A
Central Services Procurement, CIE Works,
Inchicore Dublin 8
IE
For the attention of: Fergal Riggs
Telephone: +353 17033718
E-mail: fergal.riggs@irishrail.ie
Fax: +353 14537349
N/A
Central Services Procurement, CIE Works,
Inchicore Dublin 8
IE
For the attention of: Fergal Riggs
Telephone: +353 17033718
E-mail: fergal.riggs@irishrail.ie
Fax: +353 14537349
Internet address(es):
Address of the buyer profile: http://irl.eu-supply.com/ctm/Supplier/CompanyInformation/Index/433
Electronic access to information: http://irl.eu-supply.com/app/rfq/rwlentrance_s.asp?PID=93264&B=ETENDERS_SIMPLE
Address of the buyer profile: http://irl.eu-supply.com/ctm/Supplier/CompanyInformation/Index/433
Electronic access to information: http://irl.eu-supply.com/app/rfq/rwlentrance_s.asp?PID=93264&B=ETENDERS_SIMPLE
Further information can be obtained from:
The above mentioned contact point(s)
Specifications and additional documents (including documents for a dynamic purchasing system) can be obtained from:The above mentioned contact point(s)
Tenders or requests to participate must be sent to:
The above mentioned contact point(s)
I.2)
Main activity
- Port-related activities
- Railway services
- Urban railway, tramway, trolleybus or bus services
I.3)
Contract award on behalf of other contracting entities
The contracting entity is purchasing on behalf of other contracting entities:
no
Section II: Object of the contract
II.1)
Description
II.1.1)
Title attributed to the contract by the contracting entity:
Merchant Card Acquirier Services
II.1.2)
Type of contract and location of works, place of delivery or of performance
Services
- Category No6:
Financial services a) Insurances services b) Banking and investment services
Dublin 8
NUTS code
IRELAND
II.1.3)
Information about a public contract, a framework agreement or a dynamic purchasing system (DPS)
The notice involves a public contract
II.1.5)
Short description of the contract or purchase(s)
Short description of the contract or purchase(s): Irish Rail-Iarnród Eireann
is seeking to put in place a service provider for the
provision of Merchant Card Acquiring Services to manage its credit card and
debit card transaction processing for a period of 1 year with an option to renew
for a further 1 year
The Merchant Acquirer must be able to handle all Iarnród Eireann sales
channels and be able to cater for its current and future passenger sales. The
Merchant Acquirer must accommodate multiple sales channels including Booking
Office, On Board Train sales, Online Ticket Sales, Phone Sales, Ticket Vending
Machines and any future sales channels.
The Merchant Acquirer must provide online access to historical and real-time
transaction information, with capability to monitor exceptional items and export
merchant statements. Iarnród Eireann require online access to a holistic view of
transactions across multiple sales channels (ECommerce, POS, MOTO, etc) and
all transactions should be traceable (link to the originating payment channel).
The Merchant Acquirer must provide information on measures it uses in fraud
prevention.Any future Merchant Card Acquiring Solution must be PCI compliant.
Iarnród Eireann invites companies with prior experience in delivering Merchant
Card Acquiring Services to other major retailers and/or transport companies. All
applicants must be licensed by the Central Bank of Ireland or equivalent.
The estimated volume of transactions to be processed per annum is in excess of
2M transactions per annum.
Any proposed solution should be capable of interfacing to PayWare Merchant
Server Software or equivalent.
While the initial contract will be with Iarnród Eireann / Irish Rail, other companies
within the CIE Group may rely on this notice and PQQ in the future.
II.1.6)
Common procurement vocabulary (CPV)
Main vocabulary
66000000
Financial and insurance services
Supplementary vocabulary
66110000
Banking services
II.1.7)
Information about Government Procurement Agreement (GPA)
The contract is covered by the Government Procurement Agreement (GPA):
no
II.1.8)
Information about lots
This contract is divided into lots:
no
II.1.9)
Information about variants
Variants will be accepted:
no
II.2)
Quantity or scope of the contract
II.2.1)
Total quantity or scope:
As Online and card payment transactions continue to increase Irish Rail is seeking the services of a Card Payment Merchant Acquirer
Short description of the contract or purchase(s): Irish Rail-Iarnród Eireann is seeking to put in place a service provider for the provision of Merchant Card Acquiring Services to manage its credit card and debit card transaction processing for a period of 1 year with an option to renew for a further 1 year.
The Merchant Acquirer must be able to handle all Iarnród Eireann sales channels and be able to cater for its current and future passenger sales. The Merchant Acquirer must accommodate multiple sales channels including Booking Office, On Board Train sales, Online Ticket Sales, Phone Sales, Ticket Vending Machines and any future sales channels.
The Merchant Acquirer must provide online access to historical and real-time transaction information, with capability to monitor exceptional items and export merchant statements. Iarnród Eireann require online access to a holistic view of transactions across multiple sales channels (ECommerce, POS, MOTO, etc) and all transactions should be traceable (link to the originating payment channel). The Merchant Acquirer must provide information on measures it uses in fraud prevention. Any future Merchant Card Acquiring Solution must be PCI compliant.
Iarnród Eireann invites companies with prior experience in delivering Merchant Card Acquiring Services to other major retailers and/or transport companies. All applicants must be licensed by the Central Bank of Ireland or equivalent.
The estimated volume of transactions to be processed per annum is in excess of 2M transactions per annum.
Any proposed solution should be capable of interfacing to PayWare Merchant Server Software or equivalent.
While the initial contract will be with Iarnród Eireann / Irish Rail, other companies within the CIE Group may rely on this notice and PQQ in the future.
Please see attached PQQ for further information
II.2.2)
Information about options
Options: no
II.2.3)
Information about renewals
This contract is subject to renewal: yes
In the case of renewable contracts, estimated time-frame for subsequent calls for competition:
in months: 24
in months: 24
II.3)
Duration of the contract or time limit for completion
Starting 15.
01.
2016
Completion 15.
01.
2018
Section III: Legal, economic, financial and technical information
III.1)
Conditions relating to the contract
III.1.1)
Deposits and guarantees required:
See PQQ attached
III.1.2)
Main financing conditions and payment arrangements and/or reference to the relevant provisions governing them
See PQQ attached
III.1.3)
Legal form to be taken by the group of economic operators to whom the contract is to be awarded:
See PQQ attached
III.1.4)
Other particular conditions
The performance of the contract is subject to particular conditions: no
III.2)
Conditions for participation
III.2.1)
Personal situation of economic operators, including requirements relating to enrolment on professional or trade registers
Information and formalities necessary for evaluating if the requirements are met:
See PQQ attached
III.2.2)
Economic and financial ability
Information and formalities necessary for evaluating if the requirements are met:
See PQQ attached
III.2.3)
Technical capacity
See PQQ attached
III.3)
Conditions specific to services contracts
III.3.1)
Information about a particular profession
Execution of the service is reserved to a particular profession: yes
Reference to the relevant law, regulation or administrative provision:
Reference to the relevant law, regulation or administrative provision:
See PQQ attached with respect to minimum regulatory requirements
III.3.2)
Staff responsible for the execution of the service
Legal persons should indicate the names and professional qualifications of the staff responsible for the execution of the service: no
Section IV: Procedure
IV.1)
Type of procedure
IV.1.1)
Type of procedure
Negotiated
Some candidates have already been selected (if appropriate under certain types of negotiated procedures):
no
IV.2)
Award criteria
IV.2.1)
Award criteria
The most economically advantageous tender in terms of
, the criteria stated in the specifications, in the invitation to tender or to negotiate or in the descriptive document
IV.2.2)
Information about electronic auction
An electronic auction will be used: no
IV.3)
Administrative information
IV.3.1)
File reference number attributed by the contracting entity
5174
IV.3.2)
Previous publication(s) concerning the same contract
no
IV.3.3)
Conditions for obtaining specifications and additional documents
Payable documents: no
IV.3.4)
Time limit for receipt of tenders or requests to participate
20.10.2015 - 12:00
IV.3.5)
Language(s) in which tenders or requests to participate may be drawn up
[Language_EN]
Section VI: Complementary information
VI.1)
Information about recurrence
This is a recurrent procurement:
yes
Estimated timing for further notices to be published:
Estimated timing for further notices to be published:
18 months
VI.2)
Information about European Union funds
The contract is related to a project and/or programme financed by European Union funds:
no
VI.4)
Procedures for appeal
VI.4.1)
Body responsible for appeal procedures
Body responsible for mediation procedures
VI.4.2)
Lodging of appeals
Precise information on deadline(s) for lodging appeals:
VI.4.3)