IV.1.1)
Type of procedure
The most economically advantageous tender in terms of
1. Strength of interpretation of brief . Weighting 20
2. Consistency of proposal with requirements and deliverables (60 marks) including (but not limited to) comprehensiveness, quality and robustness of the proposals for providing timely, quality and consistent service delivery and for meeting the RSA’s service requirements divided as follows (a)Proposals in relation to the Quality Management system (10 marks) (b) Data management, risk control, analysis and control (15 marks) (c) Proposals for ensuring visit integrity, undertaking/managing the operational area, undertaking mystery shopping and measuring customer satisfaction (20 marks) (d) Proposals for reporting/liaison, dealing with complaints/correspondence/investigations – (5marks) (e) Proposals in relation to qualification and expertise of personnel, maintaining consistent personnel and number of personnel to be employed (10marks) . Weighting 60
3. Financial proposal . Weighting 20
IV.2.2)
Information about electronic auction
IV.3)
Administrative information
IV.3.1)
File reference number attributed by the contracting authority
Monitoring of Training Centres
IV.3.2)
Previous publication(s) concerning the same contract
Contract notice
Notice number in the OJEU: 2015/S 018-029098
of 22.01.2015