Date of dispatch of this notice: 21/08/2015
Expire date: 05/10/2015
External Reference: 2015-782843
TED Reference: 2015/S 164-300332
Contract notice
Information
Published
Contract notice
Cached Version
Contract notice
Classic Sector
Directive 2004/18/EC
Services
Section I: Contracting authority
I.1)
Name, addresses and contact point(s)
Commission for Energy Regulation
N/A
The Exchange, Belgard Square North
Dublin 24 Tallaght
IE
For the attention of: Siobhan Keating
Telephone: +353 14000800
E-mail: procurement@cer.ie
Fax: +353 14000850
N/A
The Exchange, Belgard Square North
Dublin 24 Tallaght
IE
For the attention of: Siobhan Keating
Telephone: +353 14000800
E-mail: procurement@cer.ie
Fax: +353 14000850
Internet address(es):
General address of the contracting authority: http://www.cer.ie
Address of the buyer profile: http://irl.eu-supply.com/ctm/Supplier/CompanyInformation/Index/1232
Electronic access to information: http://irl.eu-supply.com/app/rfq/rwlentrance_s.asp?PID=92136&B=ETENDERS_SIMPLE
Electronic submission of tenders and requests to participate: http://irl.eu-supply.com/app/rfq/rwlentrance_s.asp?PID=92136&B=ETENDERS_SIMPLE
General address of the contracting authority: http://www.cer.ie
Address of the buyer profile: http://irl.eu-supply.com/ctm/Supplier/CompanyInformation/Index/1232
Electronic access to information: http://irl.eu-supply.com/app/rfq/rwlentrance_s.asp?PID=92136&B=ETENDERS_SIMPLE
Electronic submission of tenders and requests to participate: http://irl.eu-supply.com/app/rfq/rwlentrance_s.asp?PID=92136&B=ETENDERS_SIMPLE
Further information can be obtained from:
The above mentioned contact point(s)
Specifications and additional documents (including documents for a dynamic purchasing system) can be obtained from:The above mentioned contact point(s)
Tenders or requests to participate must be sent to:
The above mentioned contact point(s)
I.2)
Type of the contracting authority
Body governed by public law
I.3)
Main activity
- Other: Regulatory Body
I.4)
Contract award on behalf of other contracting authorities
The contracting authority is purchasing on behalf of other contracting authorities:
no
Section II: Object of the contract
II.1)
Description
II.1.1)
Title attributed to the contract by the contracting authority:
Expert Communications Support for the National Smart Meter Programme Customer Engagement Workstream
II.1.2)
Type of contract and location of works, place of delivery or of performance
Services
- Category No27:
Other services
Tallaght
NUTS code
IRELAND
II.1.3)
Information about a public contract, a framework agreement or a dynamic purchasing system (DPS)
The notice involves a public contract
II.1.5)
Short description of the contract or purchase(s)
The Commission for Energy Regulation (CER) is Ireland’s independent energy and water regulator. The CER was established in 1999 and now has a wide range of economic, customer protection and safety responsibilities in energy. The CER is also the regulator of Ireland’s public water and wastewater system.
The National Smart Metering Programme (NSMP) is a plan for upgrading how electricity and gas retail markets operate with Smart Meters, in order to improve levels of service for all customers. The Commission for Energy Regulation (CER),
working closely with the Department of Communications Energy and Natural Resources (DCENR), established the NSMP in 2007.
The aim of the NSMP is a national rollout of smart meters to all residential consumers and the vast majority of SMEs in line with the target European legislation which requires that 80% of residential electricity smart meters have been installed by the end of 2020, subject to a positive CBA, allowing consumers gain better insights into their electricity consumption. The exact timing of the rollout and the approach to the delivery of new customer services will be defined over phase 3 of the programme.
Following a decision on the High Level Design and the progression to the detailed design phase the CER requires expert communications support to develop the framework for engaging with consumers and stakeholders.
The successful tenderer will be producing deliverables within the defined governance structure for the NSMP, which encompasses all of the projects being delivered by key stakeholders as part of the NSMP i.e. ESB Networks, Gas Networks Ireland, EirGrid, energy Suppliers and other stakeholders. The successful tenderer will define the work of the CEAG and produce deliverables associated with the workstream. Some interaction with other workstreams will be required to develop those deliverables e.g. policy workstream.
The defined deliverables will involve work in the following areas:
Communications strategy;
Consumer engagement roadmap and work programme;
Reporting mechanisms on consumer awareness and attitudes;
Programme identity and branding;
Research requirements (quantitative and qualitative) ;
Stakeholder engagement; &
Information gathering on smart metering rollout strategies and experiences in other jurisdictions.
A detailed specification of requirements is set out in Section 2 of the Invitation to Tender (ITT) available to download from www.etenders.gov.ie
II.1.6)
Common procurement vocabulary (CPV)
Main vocabulary
79416200
Public relations consultancy services
Supplementary vocabulary
72221000
Business analysis consultancy services
79411100
Business development consultancy services
79416000
Public relations services
II.1.7)
Information about Government Procurement Agreement (GPA)
The contract is covered by the Government Procurement Agreement (GPA):
yes
II.1.8)
Lots
This contract is divided into lots:
no
II.1.9)
Information about variants
Variants will be accepted:
no
II.2)
Quantity or scope of the contract
II.2.1)
Total quantity or scope:
Deliverable 1 - Consumer Engagement Strategy
Description: Development of an overall communications strategy to deliver effective consumer engagement in each phase of the NSMP.
Indicative Timeline: End Q1 2016
Deliverable 2 - Programme Branding and Identity
Description: Advice on an overall brand strategy and identity for the NSMP to support effective consumer engagement.
Indicative Timeline: End Q2 2016
Deliverable 3 - Consumer Engagement Roadmap and Workplan
Description: Development of an overall communications roadmap and workplan (including PID) to deliver effective consumer engagement and outreach in each phase of the NSMP as well as dynamic ad-hoc communications support for CER on the NSMP to end 2016.
Indicative Timeline for deliverable:
Commence work – End Q1 2016
Initial Roadmap and workplan – End Q2 2016
Quarterly Reviews and updates – End Q3, Q4 2016
Deliverable 4 – Ad-hoc advice and support to CER
Description: Ad-hoc communications advice to CER between Q4 2016 and end 2017 on aspects of the NSMP as they arise.
This ad-hoc advice will be additional advice to the advice planned through the consumer engagement strategy (deliverable 1) branding strategy (deliverable 2) and the roadmap (deliverable 3) and will be for approximately 1 - 2 days per month up to a maximum of 20 days over the period of the contract.
II.2.2)
Information about options
Options: no
II.2.3)
Information about renewals
This contract is subject to renewal: no
Section III: Legal, economic, financial and technical information
III.1)
Conditions relating to the contract
III.1.2)
Main financing conditions and payment arrangements and/or reference to the relevant provisions governing them
The Commission for Energy Regulation operates in accordance with the European Communities (Late Payment in Commercial Transactions) Regulations 2002.
Payments for deliverables 1-3 will made in accordance with the payment milestone schedule set out in section 3.3 of the ITT, based on percentages of the total fixed fee proposal.
CER shall be entitled to establish such monitoring and budgetary arrangements in relation to the operation of the contract as they may reasonably deem appropriate.
III.1.3)
Legal form to be taken by the group of economic operators to whom the contract is to be awarded:
A grouping, if successful, must contract as a single entity, having joint and severable liability
III.1.4)
Other particular conditions
The performance of the contract is subject to particular conditions: no
III.2)
Conditions for participation
III.2.1)
Personal situation of economic operators, including requirements relating to enrolment on professional or trade registers
Information and formalities necessary for evaluating if the requirements are met:
All tenderers are required to complete a Declaration of Bona Fides pursuant to Article 45 EU Directive 2001/1/EC (See Appendix B of Invitation for Tender).
III.2.2)
Economic and financial ability
Information and formalities necessary for evaluating if the requirements are met:
Please refer to Section 4.1 of the Invitation to Tender document, available to download from www.etenders.gov.ie for relevant conditions with respect to Qualification Criteria applicable to this contract.
Minimum level(s) of standards possibly required:
Please refer to Section 4.1 of the Invitation to Tender document, available to download from www.etenders.gov.ie for relevant conditions with respect to Qualification Criteria applicable to this contract.
III.2.3)
Technical capacity
Information and formalities necessary for evaluating if the requirements are met:
Please refer to Section 4.1 of the Invitation to Tender document, available to download from www.etenders.gov.ie for relevant conditions with respect to Qualification Criteria applicable to this contract.
III.3)
Conditions specific to services contracts
III.3.1)
Information about a particular profession
Execution of the service is reserved to a particular profession: no
III.3.2)
Staff responsible for the execution of the service
Legal persons should indicate the names and professional qualifications of the staff responsible for the execution of the service: yes
Section IV: Procedure
IV.1)
Type of procedure
IV.1.1)
Type of procedure
Open
IV.2)
Award criteria
IV.2.1)
Award criteria
The most economically advantageous tender in terms of
, the criteria stated in the specifications, in the invitation to tender or to negotiate or in the descriptive document
IV.2.2)
Information about electronic auction
An electronic auction will be used: no
IV.3)
Administrative information
IV.3.1)
File reference number attributed by the contracting authority
011-03-326
IV.3.2)
Previous publication(s) concerning the same contract
no
IV.3.3)
Conditions for obtaining specifications and additional documents or descriptive document
Payable documents: no
IV.3.4)
Time limit for receipt of tenders or requests to participate
05.10.2015 - 12:00
IV.3.6)
Language(s) in which tenders or requests to participate may be drawn up
EN,GA
IV.3.7)
Minimum time frame during which the tenderer must maintain the tender
[DurationDays]: 160 (from the date stated for receipt of tender)
IV.3.8)
Conditions for opening tenders
Persons authorised to be present at the opening of tenders: no
Section VI: Complementary information
VI.1)
Information about recurrence
This is a recurrent procurement:
no
VI.2)
Information about European Union funds
The contract is related to a project and/or programme financed by European Union funds:
no
VI.3)
Additional information:
All information relating to this contract notice, including clarifications and changes will be published on the Irish Government Procurement Portal www.etenders.gov.ie only. Registration is free of charge and there is no charge for documents. The CER will not accept responsibility for information relayed (or not relayed) via third parties.
VI.4)
Procedures for appeal
VI.4.1)
Body responsible for appeal procedures
The High Court
Chief Registrar, Four Courts, Inns Quay
D7 Dublin
IE
Chief Registrar, Four Courts, Inns Quay
D7 Dublin
IE
Internet address: http://www.courts.ie/
Body responsible for mediation procedures
VI.4.2)
Lodging of appeals
Precise information on deadline(s) for lodging appeals:
VI.4.3)