Date of dispatch of this notice: 25/03/2015
External Reference: 2015-338911
TED Reference: 2015/S 062-109464
Contract award notice
Information
Published
Contract award notice
Cached Version
Contract award notice
Classic Sector
Directive 2004/18/EC
Services
Section I: Contracting authority
I.1)
Name, addresses and contact point(s)
Dublin City Council
N/A
Civic Offices
Wood Quay Dublin 8
IE
Telephone: +353 12222222
N/A
Civic Offices
Wood Quay Dublin 8
IE
Telephone: +353 12222222
Internet address(es):
Address of the buyer profile: http://irl.eu-supply.com/ctm/Supplier/CompanyInformation/Index/267
Electronic access to information: http://irl.eu-supply.com/app/rfq/rwlentrance_s.asp?PID=82758&B=ETENDERS_SIMPLE
Address of the buyer profile: http://irl.eu-supply.com/ctm/Supplier/CompanyInformation/Index/267
Electronic access to information: http://irl.eu-supply.com/app/rfq/rwlentrance_s.asp?PID=82758&B=ETENDERS_SIMPLE
I.2)
Type of the contracting authority
Regional or local authority
I.3)
Main activity
- General public services
I.4)
Contract award on behalf of other contracting authorities
The contracting authority is purchasing on behalf of other contracting authorities:
yes
Dun Laoghaire Rathdown County Council
Town Hall, Marine Road,
Dun Laoghaire, County Dublin
IE
Town Hall, Marine Road,
Dun Laoghaire, County Dublin
IE
Fingal County Council
County Hall,
Swords, County Dublin
IE
County Hall,
Swords, County Dublin
IE
South Dublin County Council
County Hall, Tallaght
24 Dublin
IE
County Hall, Tallaght
24 Dublin
IE
Section II: Object of the contract
II.1)
Description
II.1.1)
Title attributed to the contract:
Multi-Party Framework Agreement for Second Level Citrix Support Managed Service
II.1.2)
Type of contract and location of works, place of delivery or of performance
Services
- Category No7:
Computer and related services
Dublin 8
NUTS code
Dublin
II.1.3)
Information about a public contract, a framework agreement or a dynamic purchasing system (DPS)
The notice involves the establishment of a framework agreement
II.1.4)
Short description of the contract or purchase(s)
Dublin City Council invites tenders using the open procedure to establish a multi-party framework agreement for the provision of a Second Level Citrix Support Managed Service.Services Required under the Framework
The framework operator will be required to provide a Citrix Support Managed Service to Dublin City Council. As part of this service, the framework operator will be required to provide at the request of the Contracting Authority/Framework Purchaser:
• On-site resources
Provision of on-site resources at CCE/CCP-V and/or CCP-N level to supplement the Incident Management element of the Managed Service and will focus largely on the development of the service. The frequency of the attendance by the on-site resource may vary from framework purchaser to framework purchaser.
• Draw down days in respect of CCP- V & CCP-N / CCA-V & CCA-N
These will be in respect of scheduled and project work.
• Incident Management service
A full managed service with Service Desk is required to manage and address all Citrix related service calls logged.
• Advice and Guidance on new Citrix technologies and services.
• Scheduled Work
This work will cover such as Xenapp upgrades, image upgrades, Netscaler configuration, new implementations, migrations, virtual desktop solutions etc. A full disaster recovery test is carried out annually by Dublin City Council as a coordinated event with all service providers involved. Draw down days will be used for this schedule of work.
This senior engineer must have additional core experience in ICT Hardware, Network and Security, Microsoft, storage environments, backups, cloud, scripting etc.
II.1.5)
Common procurement vocabulary (CPV)
48000000
Software package and information systems
48213000
Operating system enhancement software package
48800000
Information systems and servers
72000000
IT services: consulting, software development, Internet and support
72100000
Hardware consultancy services
72110000
Hardware selection consultancy services
72120000
Hardware disaster-recovery consultancy services
72130000
Computer-site planning consultancy services
72140000
Computer hardware acceptance testing consultancy services
72150000
Computer audit consultancy and hardware consultancy services
72250000
System and support services
72251000
Disaster recovery services
72252000
Computer archiving services
72253000
Helpdesk and support services
72253100
Helpdesk services
72253200
Systems support services
72254000
Software testing
72254100
Systems testing services
72260000
Software-related services
72261000
Software support services
72262000
Software development services
72263000
Software implementation services
72264000
Software reproduction services
72265000
Software configuration services
72266000
Software consultancy services
72267000
Software maintenance and repair services
72267100
Maintenance of information technology software
72267200
Repair of information technology software
72268000
Software supply services
72500000
Computer-related services
72590000
Computer-related professional services
72600000
Computer support and consultancy services
72610000
Computer support services
72611000
Technical computer support services
II.1.6)
Information about Government Procurement Agreement (GPA)
The contract is covered by the Government Procurement Agreement (GPA):
yes
II.2)
Total final value of contract(s)
II.2.1)
Total final value of contract(s)
Value: 290000 EUR
Including VAT. VAT rate (%) 23
Including VAT. VAT rate (%) 23
Section IV: Procedure
IV.1)
Type of procedure
IV.1.1)
Type of procedure
Open
IV.2)
Award criteria
IV.2.1)
Award criteria
The most economically advantageous tender in terms of
1. Techinical Merit of Proposed Service . Weighting 3000
2. Managed Service / Service Desk (incl. of Service Level Agreement) . Weighting 1000
3. Technical merit of the proposed personnel . Weighting 1000
4. Notional Ultimate Cost . Weighting 4500
5. Value Added Services . Weighting 500
1. Techinical Merit of Proposed Service . Weighting 3000
2. Managed Service / Service Desk (incl. of Service Level Agreement) . Weighting 1000
3. Technical merit of the proposed personnel . Weighting 1000
4. Notional Ultimate Cost . Weighting 4500
5. Value Added Services . Weighting 500
IV.2.2)
Information about electronic auction
IV.3)
Administrative information
IV.3.1)
File reference number attributed by the contracting authority
etenders reference number 90253
IV.3.2)
Previous publication(s) concerning the same contract
Contract notice
Notice number in the OJEU: 2014/S 224-396162 of 20.11.2014
Notice number in the OJEU: 2014/S 224-396162 of 20.11.2014
Section V: Award of contract
Contract No: 1 Lot No: 1 - Lot title:
Multi-Party Framework Agreement for Second Level Citrix Support Managed Service
V.1)
Date of contract award decision:
25.03.2015
V.2)
Information about offers
Number of offers received: 3
V.3)
Name and address of economic operator in favour of whom the contract award decision has been taken
Zinopy Limited
6566601N
Suites 12, 13, Plaza 256
Blanchardstown Corporate Park Phase 2 Dublin
IE
Telephone: +353 018976750
E-mail: aidan.mcevoy@zinopy.ie
6566601N
Suites 12, 13, Plaza 256
Blanchardstown Corporate Park Phase 2 Dublin
IE
Telephone: +353 018976750
E-mail: aidan.mcevoy@zinopy.ie
Internet address: http://www.zinopy.ie
V.4)
Information on value of contract
Initial estimated total value of the contract:
Value: 290000 EUR
Excluding VAT
Total final value of the contract:Value: 290000 EUR
Excluding VAT
If annual or monthly value:
Number of years: 2
V.5)
Information about subcontracting
The contract is likely to be sub-contracted:
no
Section VI: Complementary information
VI.1)
Information about European Union funds
The contract is related to a project and/or programme financed by European Union funds:
no
VI.3)
Procedures for appeal
VI.3.1)
Body responsible for appeal procedures
Body responsible for mediation procedures
VI.3.2)
Lodging of appeals
Precise information on deadline(s) for lodging appeals:
Please consult your solicitor
VI.3.3)