ETENDERS

Contract award notice

Information

Published

Date of dispatch of this notice: 05/03/2015

External Reference: 2015-198460

TED Reference: 2015/S 048-083823

Contract award notice

Cached Version

Contract award notice

Classic Sector

Directive 2004/18/EC

Services

Section I: Contracting authority

I.1)

Name, addresses and contact point(s)

Environmental Protection Agency
N/A
Headquarters
PO Box 3000  Johnstown Castle Estate
IE
For the attention of: Neil Foley
Telephone: +353 539160600
E-mail: info@epa.ie
Fax: +353 539160699
Internet address(es):
Address of the buyer profile: http://irl.eu-supply.com/ctm/Supplier/CompanyInformation/Index/334
Electronic access to information: http://irl.eu-supply.com/app/rfq/rwlentrance_s.asp?PID=82348&B=ETENDERS_SIMPLE
I.2)

Type of the contracting authority

Body governed by public law
I.3)

Main activity

  • Environment
I.4)

Contract award on behalf of other contracting authorities

The contracting authority is purchasing on behalf of other contracting authorities: no

Section II: Object of the contract

II.1)

Description

II.1.1)

Title attributed to the contract:

National Environmental Complaints Line

II.1.2)

Type of contract and location of works, place of delivery or of performance

Services
    Category No27Y: 
    Main site or location of works, place of delivery or of performance:

    Johnstown Castle Estate

    NUTS code
    Southern and Eastern
    II.1.4)

    Short description of the contract or purchase(s)

    The EPA intends establishing a contract with a single economic operator to provide and operate a 24 hour National Environmental Complaints Line for all 31 local authority functional areas throughout the Republic of Ireland. The contract will be for a period of three years with strategic reviews to occur annually.

    II.1.5)

    Common procurement vocabulary (CPV)

    79512000   Call centre
    79510000   Telephone-answering services
    II.1.6)

    Information about Government Procurement Agreement (GPA)

    The contract is covered by the Government Procurement Agreement (GPA):  no
    II.2)

    Total final value of contract(s)

    II.2.1)

    Total final value of contract(s)

    Value: 24600 EUR
    Including VAT. VAT rate (%) 0.23

    Section IV: Procedure

    IV.1)

    Type of procedure

    IV.1.1)

    Type of procedure

    Open
    IV.2)

    Award criteria

    IV.2.1)

    Award criteria

    The most economically advantageous tender in terms of
    1. Ultimate cost . Weighting 3000
    IV.2.2)

    Information about electronic auction

    IV.3)

    Administrative information

    IV.3.1)

    File reference number attributed by the contracting authority

    NECL-14-01

    IV.3.2)

    Previous publication(s) concerning the same contract

    Contract notice
    Notice number in the OJEU: 2014/S 214-379219  of 04.11.2014

    Section V: Award of contract

    Contract No: 1 Lot No: 1 - Lot title:

    NECL

    V.1)

    Date of contract award decision:

    22.01.2015
    V.2)

    Information about offers

    V.3)

    Name and address of economic operator in favour of whom the contract award decision has been taken

    Call 11890 Ltd
    Building P2, East Point Business Park
    Dublin 3
    IE
    Internet address:
    V.4)

    Information on value of contract

    Total final value of the contract:
    Value: 24600 EUR
    Including VAT. VAT rate (%) 0.23
    If annual or monthly value:
    Number of years: 3
    V.5)

    Information about subcontracting

    The contract is likely to be sub-contracted: no

    Section VI: Complementary information

    VI.1)

    Information about European Union funds

    The contract is related to a project and/or programme financed by European Union funds: no
    VI.3)

    Procedures for appeal

    VI.3.1)

    Body responsible for appeal procedures

     

    Body responsible for mediation procedures

    VI.3.2)

    Lodging of appeals

    Precise information on deadline(s) for lodging appeals:

    As per RFT

    VI.3.3)

    Service from which information about the lodging of appeals may be obtained