Date of dispatch of this notice: 16/12/2014
Expire date: 06/02/2015
External Reference: 2014-866459
TED Reference: 2014/S 245-432228
Date of dispatch of this notice: 16/12/2014
Expire date: 06/02/2015
External Reference: 2014-866459
TED Reference: 2014/S 245-432228
Provision of Support and Maintenance of the Rural Transport ITMS Booking System
Harcourt Lane
The National Transport Authority seeks an experienced IT service supplier who can provide technical support and expertise to maintain and develop ICT elements of the Authority’s business systems. The Authority will require a range of support services, some of which will be on an ongoing basis and others as needs arise. This contract will involve the provision of operation support and development services for ITMS, and for ad-hoc tasks on customisable end-user systems such as Databases, Geographic Information Systems (GIS), and any other business systems that may be selected by the Authority in future.
The ITMS system is a modular suite of applications developed to manage the business processes associated with the provision of public transport in rural areas. The key component of the system is a booking system; bookings can be made through a call centre and the website.
The system (www.locallink.ie) was developed and is currently supported by Cora Systems. The first ITMS phase went live in 2011 in the Sligo-Leitrim area. Since then, the system has been rolled out to 14 transport coordination units (TCU – also known as Local Link offices) with a further 4 to be rolled out. The contract for the management of the system was novated from Sligo/Leitrim to the NTA in December 2013. Since 2013, the NTA has enhanced the website and is developing a mobile app, which will be released in January 2015.
The National Transport Authority seeks an experienced IT service supplier who can provide technical support and expertise to maintain and develop ICT elements of the Authority’s business systems. The Authority will require a range of support services, some of which will be on an ongoing basis and others as needs arise. This contract will involve the provision of operation support and development services for ITMS, and for ad-hoc tasks on customisable end-user systems such as Databases, Geographic Information Systems (GIS), and any other business systems that may be selected by the Authority in future.
The ITMS system is a modular suite of applications developed to manage the business processes associated with the provision of public transport in rural areas. The key component of the system is a booking system; bookings can be made through a call centre and the website.
The system (www.locallink.ie) was developed and is currently supported by Cora Systems. The first ITMS phase went live in 2011 in the Sligo-Leitrim area. Since then, the system has been rolled out to 14 transport coordination units (TCU – also known as Local Link offices) with a further 4 to be rolled out. The contract for the management of the system was novated from Sligo/Leitrim to the NTA in December 2013. Since 2013, the NTA has enhanced the website and is developing a mobile app, which will be released in January 2015.
As set out in the tender documents
As set out in the tender documents
As set out in the tender documents
Description of particular conditions as set out in the tender documents.
As set out in the tender documents
As set out in the tender documents
As set out in the tender documents
As set out in the tender documents
As set out in the tender documents
To receive more information about this tender, including any amendments and/or clarifications and to request any clarifications and/or respond to this tender, you must register your interest to this tender on the following website: https://irl.eu-supply.com
The contracting authority reserves the right to terminate the process at any time or to change the basis of, or the procedures for, the competition. The most economically advantageous or any tender will not necessarily be accepted.
The contracting authority is subject to the Freedom of Information Acts 1997 and 2003. Tenderers shall state if any information supplied by them in response to this notice is confidential or commercially sensitive or should not be disclosed in response to a request for information under the aforementioned Acts. Tenderers must state why they consider the information to be confidential or commercially sensitive. The contracting authority will comply with any obligation to consult with any tenderer about sensitive information before making a decision on any Freedom of Information request received.
The contracting authority accepts no liability for any costs and/or expenses incurred by any tenderer in connection with the competition (including costs of tendering and/or attending at interview, if required).
Tenders may be accepted in whole or in part. The acceptance of any tender will be subject to certain pre-conditions, including the requirement to provide tax clearance documentation and evidence that required insurances are in place.
The contracting authority reserve the right, in accordance with Regulation 32(5)(f) of the European Communities (Award of Public Authorities‘ Contracts) Regulations 2006, to award new services to the successful tenderer in this competition.