ETENDERS

Contract notice

Information

Published

Date of dispatch of this notice: 05/11/2014

Expire date: 17/12/2014

External Reference: 2014-906047

TED Reference: 2014/S 215-380995

Contract notice

Contract notice

Classic Sector

Directive 2004/18/EC

Services

Section I: Contracting authority

I.1)

Name, addresses and contact point(s)

Sustainable Energy Authority of Ireland
N/A
Wilton Park House, Wilton Place
Dublin
IE
For the attention of: Nathalie Sheridan
Telephone: +353 18082130
E-mail: etenders@seai.ie
Internet address(es):
General address of the contracting authority: http://www.seai.ie
Address of the buyer profile: http://irl.eu-supply.com/ctm/Supplier/CompanyInformation/Index/1188
Electronic access to information: http://irl.eu-supply.com/app/rfq/rwlentrance_s.asp?PID=82360&B=ETENDERS_SIMPLE
Electronic submission of tenders and requests to participate: http://irl.eu-supply.com/app/rfq/rwlentrance_s.asp?PID=82360&B=ETENDERS_SIMPLE
Further information can be obtained from: The above mentioned contact point(s)
Specifications and additional documents (including documents for a dynamic purchasing system) can be obtained from:The above mentioned contact point(s)
Tenders or requests to participate must be sent to: The above mentioned contact point(s)
I.2)

Type of the contracting authority

Body governed by public law
I.3)

Main activity

  • General public services
  • Other: Sustainable Energy
I.4)

Contract award on behalf of other contracting authorities

The contracting authority is purchasing on behalf of other contracting authorities: no

Section II: Object of the contract

II.1)

Description

II.1.1)

Title attributed to the contract by the contracting authority:

Provision of IT Skills and Services

II.1.2)

Type of contract and location of works, place of delivery or of performance

Services
    Category No7:  Computer and related services
    Main site or location of works, place of delivery or of performance:

    Dublin

    NUTS code
    IRELAND
    II.1.3)

    Information about a public contract, a framework agreement or a dynamic purchasing system (DPS)

    The notice involves a public contract
    II.1.5)

    Short description of the contract or purchase(s)

    The objective of this RFT is to identify suitably resourced multi-disciplined IT service providers for the provision of IT skills and support under four LOTs as follows:

    Lot 1: Microsoft System SharePoint and CRM Support and Development

    Lot 2: Inspections system Support and Development

    Lot 3: Business Intelligence Support and Development

    Lot 4: IT management framework Development

    II.1.6)

    Common procurement vocabulary (CPV)

    Main vocabulary
    72000000   IT services: consulting, software development, Internet and support
    II.1.7)

    Information about Government Procurement Agreement (GPA)

    The contract is covered by the Government Procurement Agreement (GPA):  no
    II.1.8)

    Lots

    This contract is divided into lots:  yes
    Tenders may be submitted for  one or more lots
    II.1.9)

    Information about variants

    Variants will be accepted:  no
    II.2)

    Quantity or scope of the contract

    II.2.1)

    Total quantity or scope:

    Estimated cost excluding VAT
    Range: between  1000000  and 2000000  EUR
    II.2.2)

    Information about options

    Options: no
    II.2.3)

    Information about renewals

    This contract is subject to renewal: no

    Information about lots

    Lot No: 1  Lot title: Microsoft System SharePoint and CRM Support and Development
    1)

    Short description:

    -Tier 2 and 3 service desk as per section 2.4 providing support and technology expertise for:

    •Sharepoint 2010 (SEAI Intranet)

    •CRM 4 and 2011 (SEAI PEP)

    •SQL Server 2008 and 2012

    •.net development

    -Providing enhancements to features and functions as required as per section 2.3 and Annex 1, estimated at 220 - 320 days per annum.

    -Remote monitoring and support of systems outlined in Annex 1.

    -Pool of experienced specialists who can be deployed on-site

    -Agreed monthly service reports and quarterly service review, as per SEAI Vendor management reporting Section 2.11.

    -Quarterly reviews of system, configuration, security and performance.

    -Specialist advice and assistance on improvements to business applications and related project work.

    -Act in an advisory role for future technology and system implementation.

    2)

    Common procurement vocabulary (CPV)

    Main vocabulary
    72000000   IT services: consulting, software development, Internet and support
    3)

    Quantity or scope:

    4)

    Indication about different date for duration of contract or starting/completion

    5)

    Additional information about lots:

    Lot No: 2  Lot title: Inspections system Support and Development
    1)

    Short description:

    -Tier 2 and 3 service desk as per section 2.4 providing support and technology expertise for:

    •SEAI Inspections Scheduler

    •Inspections PDA App

    -Providing enhancements to features and functions as required as per section 2.3 and Annex 1, estimated at 240 - 380 days per annum.

    -Remote monitoring and support of systems outlined in Annex 1.

    -Pool of experienced specialists who can be deployed on-site

    -Agreed monthly service reports and quarterly service review, as per SEAI Vendor management reporting Section 2.11.

    - Quarterly reviews of system, configuration, security and performance.

    -Specialist advice and assistance on improvements to business applications and related project work.

    -Act in an advisory role for future technology and system implementation.

    2)

    Common procurement vocabulary (CPV)

    Main vocabulary
    72000000   IT services: consulting, software development, Internet and support
    3)

    Quantity or scope:

    4)

    Indication about different date for duration of contract or starting/completion

    5)

    Additional information about lots:

    Lot No: 3  Lot title: Business Intelligence Support and Development
    1)

    Short description:

    -Tier 2 and 3 service desk as per section 2.4 providing support and technology expertise for SEAI BI Environment

    -Providing enhancements to features and functions as required as per section 2.3 and Annex 1, estimated at 160 - 240 days per annum.

    -Remote monitoring and support of systems outlined in Annex 1.

    -Pool of experienced specialists who can be deployed on-site

    -Agreed monthly service reports and quarterly service review, as per SEAI Vendor management reporting Section 2.11.

    -Quarterly reviews of system, configuration, security and performance.

    -Specialist advice and assistance on improvements to business applications and related project work.

    -Act in an advisory role for future technology and system implementation.

    2)

    Common procurement vocabulary (CPV)

    Main vocabulary
    72000000   IT services: consulting, software development, Internet and support
    3)

    Quantity or scope:

    4)

    Indication about different date for duration of contract or starting/completion

    5)

    Additional information about lots:

    Lot No: 5  Lot title: IT management framework Development
    1)

    Short description:

    SEAI apply a PDCA management methodology (See Annex 1) with regards to IT services delivery. This is used to provide business control and continuous improvement. SEAI are seeking to support this with an industry-based best practice methodology deployment.

    The aim of the framework is to support more effectively manage IT value and capability and will include annual assessment and benchmark.

    -Provide Initial capability Assessment, Report and Benchmark.

    -Identification of practices and approach to increase Maturity and IT value.

    -Provide guidance to help drive the improvement program, estimated at 20 - 40 days per annum.

    -Yearly assessment review and adjustment.

    2)

    Common procurement vocabulary (CPV)

    Main vocabulary
    72000000   IT services: consulting, software development, Internet and support
    3)

    Quantity or scope:

    4)

    Indication about different date for duration of contract or starting/completion

    5)

    Additional information about lots:

    Section III: Legal, economic, financial and technical information

    III.1)

    Conditions relating to the contract

    III.1.4)

    Other particular conditions

    The performance of the contract is subject to particular conditions: no
    III.3)

    Conditions specific to services contracts

    III.3.1)

    Information about a particular profession

    Execution of the service is reserved to a particular profession: no
    III.3.2)

    Staff responsible for the execution of the service

    Legal persons should indicate the names and professional qualifications of the staff responsible for the execution of the service: no

    Section IV: Procedure

    IV.1)

    Type of procedure

    IV.1.1)

    Type of procedure

    Open
    IV.2)

    Award criteria

    IV.2.1)

    Award criteria

    The most economically advantageous tender in terms of , the criteria stated in the specifications, in the invitation to tender or to negotiate or in the descriptive document
    IV.2.2)

    Information about electronic auction

    An electronic auction will be used: no
    IV.3)

    Administrative information

    IV.3.2)

    Previous publication(s) concerning the same contract

    Prior information notice
    Notice number in the OJEU: 2014/S 212-375502  of 31.10.2014
    IV.3.3)

    Conditions for obtaining specifications and additional documents or descriptive document

    Payable documents: no
    IV.3.4)

    Time limit for receipt of tenders or requests to participate

    18.12.2014 - 12:00
    IV.3.6)

    Language(s) in which tenders or requests to participate may be drawn up

    [Language_EN]
    IV.3.8)

    Conditions for opening tenders

    Persons authorised to be present at the opening of tenders: no

    Section VI: Complementary information

    VI.1)

    Information about recurrence

    This is a recurrent procurement: no
    VI.2)

    Information about European Union funds

    The contract is related to a project and/or programme financed by European Union funds: yes
    Reference to project(s) and/or programme(s):

    ERDF