Date of dispatch of this notice: 05/09/2014
Expire date: 17/10/2014
External Reference: 2014-889242
TED Reference: 2014/S 174-307795
Contract notice
Information
Published
Contract notice
Cached Version
Contract notice
Classic Sector
Directive 2004/18/EC
Services
Section I: Contracting authority
I.1)
Name, addresses and contact point(s)
Dublin City Council
N/A
IS Department, Block 1, Floor 9, Civic Offices
Wood Quay Dublin 8
IE
Contact point(s): Michael Barry
For the attention of: Executive Manager ICT
Telephone: +353 12222240
E-mail: isdept@dublincity.ie
N/A
IS Department, Block 1, Floor 9, Civic Offices
Wood Quay Dublin 8
IE
Contact point(s): Michael Barry
For the attention of: Executive Manager ICT
Telephone: +353 12222240
E-mail: isdept@dublincity.ie
Internet address(es):
General address of the contracting authority: http://www.dublincity.ie
Address of the buyer profile: http://irl.eu-supply.com/ctm/Supplier/CompanyInformation/Index/267
Electronic access to information: http://irl.eu-supply.com/app/rfq/rwlentrance_s.asp?PID=80837&B=ETENDERS_SIMPLE
General address of the contracting authority: http://www.dublincity.ie
Address of the buyer profile: http://irl.eu-supply.com/ctm/Supplier/CompanyInformation/Index/267
Electronic access to information: http://irl.eu-supply.com/app/rfq/rwlentrance_s.asp?PID=80837&B=ETENDERS_SIMPLE
Further information can be obtained from:
The above mentioned contact point(s)
Specifications and additional documents (including documents for a dynamic purchasing system) can be obtained from:The above mentioned contact point(s)
Tenders or requests to participate must be sent to:
The above mentioned contact point(s)
I.2)
Type of the contracting authority
Regional or local authority
I.3)
Main activity
- General public services
I.4)
Contract award on behalf of other contracting authorities
The contracting authority is purchasing on behalf of other contracting authorities:
yes
Dun Laoghaire Rathdown County Council
Town Hall, Marine Road,
Dub Laoghaire, County Dublin
IE
Town Hall, Marine Road,
Dub Laoghaire, County Dublin
IE
FIngal County Council
County Hall,
Swords, County Dublin
IE
County Hall,
Swords, County Dublin
IE
South Dublin County Council
County Hall,
24 Tallaght, Dublin
IE
County Hall,
24 Tallaght, Dublin
IE
Section II: Object of the contract
II.1)
Description
II.1.1)
Title attributed to the contract by the contracting authority:
VMWare Managed Service Framework
II.1.2)
Type of contract and location of works, place of delivery or of performance
Services
- Category No7:
Computer and related services
Dublin
NUTS code
Dublin
II.1.3)
Information about a public contract, a framework agreement or a dynamic purchasing system (DPS)
The notice involves the establishment of a framework agreement
II.1.4)
Information on framework agreement
Framework agreement with a single operator
Duration of the framework agreement
Duration in months: 48
Duration in months: 48
Estimated total value of purchases for the entire duration of the framework agreement
II.1.5)
Short description of the contract or purchase(s)
Dublin City Council wishes to establish a single-party framework agreement for the provision of a Second Line VMWare Support Managed Service. In establishing this framework agreement, Dublin City Council is acting as a lead buyer on behalf of the Dublin Region Local Authorities, which are Dublin City Council, South Dublin County Council, Dun Laoghaire-Rathdown County Council and Fingal County Council.
II.1.6)
Common procurement vocabulary (CPV)
48800000
Information systems and servers
48820000
Servers
48821000
Network servers
48822000
Computer servers
48823000
File servers
32425000
Network operating system
48213000
Operating system enhancement software package
48214000
Network operating system software package
48620000
Operating systems
II.1.7)
Information about Government Procurement Agreement (GPA)
The contract is covered by the Government Procurement Agreement (GPA):
no
II.1.8)
Lots
This contract is divided into lots:
no
II.1.9)
Information about variants
Variants will be accepted:
no
II.2)
Quantity or scope of the contract
II.2.1)
Total quantity or scope:
Dublin City Council wishes to establish a single-party framework agreement for the provision of a Second Line VMWare Support Managed Service. In establishing this framework agreement, Dublin City Council is acting as a lead buyer on behalf of the Dublin Region Local Authorities, which are Dublin City Council, South Dublin County Council, Dun Laoghaire-Rathdown County Council and Fingal County Council. The framework operator will be required to provide a Second Line VMWare Support Managed Service to Dublin City Council. As part of this service, the framework operator will be required to provide at the request of the Contracting Authority/Framework Purchaser:
• On-site resources
Provision of on-site resources at VCP level to supplement to the Incident Management element of the Managed Service and will focus largely on the development of the service. The frequency of the attendance by the on-site resource may vary from Framework Purchaser to Framework Purchaser.
• Draw down days in respect of both VCP and Senior Engineer
These will be in respect of scheduled and project work.
• Incident Management service
A Second Line Support Service with Service Desk is required to manage and address VMWare service calls logged.
• Advice and Guidance on new Virtualisation technologies and services
• Scheduled work
This work will cover areas such as eg VSphere upgrade, VMWare Tools upgrade, and ESXI host upgrades
A key deliverable is the operation and development of an SRM Run-book which is a core in Dublin City Councils Disaster recovery process. A full DR test is carried out annually by DCC as a coordinated event with all service providers involved. Draw down days will be used for this schedule of work.
A Senior Engineer is required for design and consultation work including upgrades, new implementations, migrations, Virtual desktop solutions etc. This senior engineer must have additional core experience in ICT Hardware, Network and security, Microsoft, storage environments, backups, cloud, scripting etc.
Tenderers are advised that Hardware support of the VMWare servers is provided under a separate Managed Service and is not part of the scope for this framework agreement.
Estimated cost excluding VAT
Range: between 200000 and 500000 EUR
Range: between 200000 and 500000 EUR
II.2.2)
Information about options
Options: no
II.2.3)
Information about renewals
This contract is subject to renewal: no
II.3)
Duration of the contract or time limit for completion
Duration in months: 048 (from the award of the contract)
Section III: Legal, economic, financial and technical information
III.1)
Conditions relating to the contract
III.1.4)
Other particular conditions
The performance of the contract is subject to particular conditions: no
III.2)
Conditions for participation
III.2.1)
Personal situation of economic operators, including requirements relating to enrolment on professional or trade registers
Information and formalities necessary for evaluating if the requirements are met:
Please refer to the tender documents for full details
III.2.2)
Economic and financial ability
Information and formalities necessary for evaluating if the requirements are met:
Please refer to the tender documents for full details
Minimum level(s) of standards possibly required:
Please refer to the tender documents for full details
III.2.3)
Technical capacity
Information and formalities necessary for evaluating if the requirements are met:
Please refer to the tender documents for full details
Minimum level(s) of standards possibly required:
Please refer to the tender documents for full details
III.3)
Conditions specific to services contracts
III.3.1)
Information about a particular profession
Execution of the service is reserved to a particular profession: no
III.3.2)
Staff responsible for the execution of the service
Legal persons should indicate the names and professional qualifications of the staff responsible for the execution of the service: no
Section IV: Procedure
IV.1)
Type of procedure
IV.1.1)
Type of procedure
Open
IV.2)
Award criteria
IV.2.1)
Award criteria
The most economically advantageous tender in terms of
, the criteria stated in the specifications, in the invitation to tender or to negotiate or in the descriptive document
IV.2.2)
Information about electronic auction
An electronic auction will be used: no
IV.3)
Administrative information
IV.3.2)
Previous publication(s) concerning the same contract
no
IV.3.3)
Conditions for obtaining specifications and additional documents or descriptive document
Payable documents: no
IV.3.4)
Time limit for receipt of tenders or requests to participate
17.10.2014 - 12:00
IV.3.6)
Language(s) in which tenders or requests to participate may be drawn up
EN,GA
IV.3.7)
Minimum time frame during which the tenderer must maintain the tender
Duration in months: 012 (from the date stated for receipt of tender)
IV.3.8)
Conditions for opening tenders
Persons authorised to be present at the opening of tenders: no
Section VI: Complementary information
VI.1)
Information about recurrence
This is a recurrent procurement:
no
VI.2)
Information about European Union funds
The contract is related to a project and/or programme financed by European Union funds:
no
VI.3)
Additional information:
Additional Information – Dublin City Council
1. Dublin City Council is subject to the provisions of the Freedom of Information Act (FOI) 1997, 2003. If you consider that any of the information supplied by you is either commercially sensitive or confidential in nature, this should be highlighted and the reasons for the sensitivity specified. In such cases, the relevant material, will in response to the FOI request; be examined in the light of the exemptions provided for in the Acts.
2. It will be a condition for the award of any contract by Dublin City Council that the successful Tenderer and all sub-contractors (if applicable) produce a valid Tax Clearance Certificate from the Revenue Commissioners in compliance with Circular (43) 2006 (or as amended) and that the certificate will be maintained for the duration of the contract and will be on a 12 month basis. In the case of a non-resident Tenderer, a statement of suitability from the Revenue Commissioners will be required.
3. Suppliers must register their interest on the eTenders web site (www.etenders.gov.ie) in order to be included on the mailing list for clarifications.
4. Please note in relation to all documents, that where reference is made to a particular standard, make, source, process, trademark, type or patent, that this is not to be regarded as a de facto requirement. In all such cases it should be understood that such indications are to be treated strictly and solely for reference purposes only, to which the words “or equivalent“ will always be appended.
5. Please note also that all information relating to attachments, including clarifications and changes, will be published on the Irish Government Procurement Opportunities Portal (www.etenders.gov.ie) only. Registration is free of charge. Dublin City Council will not accept responsibility for information relayed (or not relayed) via third parties.
6. Emailed/faxed/late tenders will not be accepted. Tenderers are asked to include a return address on the packaging.
7. Tenders may be submitted in English or in the Irish language.
8. Please note that OJEU contracts are covered by the Government Procurement Agreement (GPA).
9. Appeals procedure: The body to whom appeals should be addressed is – The High Court, Four Courts, Inns Quay, Dublin 7.
10. All queries regarding this tender must be emailed to isdept@dublincity.ie for the attention of Michael Barry. Queries must be in question format and must be submitted by email. Responses will be circulated to those candidates/tenderers that have registered an interest in this notice on the Irish Government procurement opportunities portal www.etenders.gov.ie. The details of the party making the query will not be disclosed when circulating the response. All queries must be submitted by 12 noon on 9th October 2014 to enable issue of responses to all interested parties.
11. Please note that where documents are made available in both PDF and Word format, in the event that there is any discrepancy between the documents, the PDF version will take precedence.
VI.4)
Procedures for appeal
VI.4.1)
Body responsible for appeal procedures
Body responsible for mediation procedures
VI.4.2)
Lodging of appeals
Precise information on deadline(s) for lodging appeals:
VI.4.3)