WCCC 116 - Contract for the supply and maintenance of IP Telephony, Customer Contact Centre and Unified Communications

Waterford City and County Council invites tenders from competent suppliers for the provision of an IP telephony, customer contact centre and unified communications solution. An associated maintenance contract will also be required. The contract will involve the supply, installation, testing, commissioning and support of a new IP Telephony System, Customer Contact Centre (to include integration to a CRM system) and Unified Communications system for its Main Office buildings at Waterford City and Dungarvan with a phased roll out to other sites.

Supplies

13/03/2015 12:00:00

32000000-3  Radio, television, communication, telecommunication and related equipment
32500000-8  Telecommunications equipment and supplies
32550000-3  Telephone equipment
32573000-0  Communications control system
50334100-6  Repair and maintenance services of line telephony equipment
51340000-7  Installation services of line telephony equipment