Enterprise Service Management - OPW Cloud based enterprise-class software solution.

The Office of Public Works (OPW) requires a cloud-based enterprise-class software solution to assist its ICT support teams to deliver services to end users. These services include reactive Helpdesk support, call tracking workflows, call escalation, management reporting, knowledge management, self-service portal. An enhanced user experience through a well designed and user friendly interface.

Services

07/04/2023 12:00:00

72253000-3  Helpdesk and support services
72000000-5  IT services: consulting, software development, Internet and support
72212000-4  Programming services of application software
72212513-8  Modem software development services
72212517-6  IT software development services
72212610-8  Database software development services
72212630-4  Minicomputer operating system software development services
72212640-7  Microcomputer operating system software development services
72212650-0  Personal computer (PC) operating system software development services
72212771-4  General utility software development services
72212780-0  System, storage and content management software development services
72212900-8  Miscellaneous software development services and computer systems
72212981-9  Compiling software development services
72222300-0  Information technology services
72230000-6  Custom software development services
72250000-2  System and support services
72253100-4  Helpdesk services
72260000-5  Software-related services
72261000-2  Software support services
72262000-9  Software development services
72263000-6  Software implementation services
72265000-0  Software configuration services
72268000-1  Software supply services
72320000-4  Database services
72416000-9  Application service providers
72500000-0  Computer-related services
72510000-3  Computer-related management services
79980000-7  Subscription services
79990000-0  Miscellaneous business-related services