SkelligSix18 COBS - Ticketing, Marketing & CRM System

Skellig Distillers Ltd invites tenders from suppliers who can provide a new “Connected Online Booking System” for the Skellig Six18 Distillery & Visitor Experience on the Wild Atlantic Way in County Kerry, Ireland. Please find full details in the 'Request for Tender' document attached. We seek an integrated Ticketing/ Marketing/CRM system and related hardware for tour & event booking, ticketing, ePOS from our Distillery Gift Shop and online retail. The solution must include gift vouchers, customer membership/loyalty programmes and business data management that can drive successful campaign strategies, both online and in-venue. The UX / customer journey should be seamless, with easy-to-use functionality and solid reliability/availability. The solution must fully integrate with our existing website and back-office systems as detailed in the RFT. Hardware requirements include a self-service kiosk for walk-in visitors (language options are a plus).

Services

20/12/2021 12:00:00

22459000-2  Tickets
30123100-8  Ticket-validation machines
31711310-9  System for recording attendance
48110000-2  Point of sale (POS) software package
48445000-9  Customer Relation Management software package
48480000-6  Sales, marketing and business intelligence software package
72212110-3  Point of sale (POS) software development services
72227000-2  Software integration consultancy services
79342321-9  Customer-loyalty programme