ETENDERS

SS/CON/3620 - Service Provider to provide All Contact Centre Customer Service & Sales Activities for Residential & Business Customers

General information
Detailed description:

Service Provider to provide All Contact Centre Customer Service & Sales Activities for Residential & Business Customers

Type of contract:

Services

Response deadline (Irish time):

26/01/2018 12:00:00

CPV codes:

79342320-2  Customer-care services
79342300-6  Customer services
79510000-2  Telephone-answering services
79512000-6  Call centre

Contracting authority:


Electricity Supply Board ( ESB )
27 Fitzwilliam Street Lower
Dublin
Dublin
Ireland
View profile

Contact:

Joey Gormly
http://www.esb.ie

Published notices
Notice Date of dispatch
Contract notice - utilities (TED (v209)) 19/12/2017 19:40
Contract award notice - utilities (TED (v209)) 21/02/2019 18:10
Service Provider to provide All Contact Centre Customer Service & Sales Activities for Residential & Business Customers
Lots
Residential Customer Service, Additional Sales & Home Energy Services
Additional information:
Documents Documents
Residential Sales (Winback, Acquisition, Cross-sell, Upsell, Save and Retention)
Additional information:
Documents Documents
Business Customer Service, Additional Sales & Energy Services
Additional information:
Documents Documents
Business Sales (Winback, Acquisition,
Additional information:
Documents Documents
Close