RFT for the Provision of ICT Helpdesk Services
The Department of Jobs, Enterprise & Innovation seeks tenders for the provision of ICT Helpdesk Services. A highly efficient and professional ICT Helpdesk is required to support staff across the Department in achieving their business objectives. The technical capacity to deliver the service must be supported by a keen focus on quality customer service. The successful service provider will be expected to provide quality, on-site resources for the ICT Helpdesk to support, maintain, and enhance ICT services and to respond to a wide range of ICT-related queries from staff by email, telephone or online. The contract will be for a period of one year with the option to extend the contract on a yearly basis up to a maximum total of four years.
Services
07/10/2013 12:00:00
72000000-5 IT services: consulting, software development, Internet and support
72600000-6 Computer support and consultancy services
72610000-9 Computer support services
72611000-6 Technical computer support services
Department of Enterprise, Trade and Employment
23 Kildare Street
Dublin 2
Dublin
Ireland
View profile
Patrick Ryan
http://www.djei.ie
| Notice | Date of dispatch |
|---|---|
| Contract Notice (eTenders) | 21/08/2013 09:00 |
| Contract Notice (TED (2.0.7 old not supported version)) | 21/08/2013 09:00 |
| Contract Award Notice (eTenders) | 09/01/2014 10:00 |
| Contract Award Notice (TED (2.0.7 old not supported version)) | 09/01/2014 10:00 |