The Procurement of a new National Emergency Call Handling and Mobilising System for the Irish Fire Service

All documentation required for this PQQ can be downloaded from this portal. Please read all instructions and respond back using the attached PQQ document (sent in word and pdf for version control) as the template.

Please ensure that all questions are completed in full, and in the format requested. Failure to do so may result in your submission being disqualified.

The Authority will not accept web links as responses to questions, in these circumstances we will take the response as non compliant and you will score zero for that questions.  

Responses comprising all the documents requested MUST be submitted via the etender portal no later than the published closing date using the My Response section. The closing time/date for receipt of tenders is clearly marked on the portal and the PQQ document timetable.  You are recommended to upload all documents and submit your tender submission in sufficient time for it to reach the server prior to the closing time/date stated. The server automatically time / date stamps all tender submissions.

During the period of the Tender the Tenderer shall only contact the Procurement Team via the Q&A facility within Portal at any other methods of communication will not be responded to.

The Tenderer is advised that where such enquiries have been made, and it is appropriate to do so, the Authority will distribute to all prospective Tenderers a copy of the enquiry and the written reply. In the event that the Tenderer wishes for an enquiry not to be distributed, then the Authority reserves the right to send the enquiry back to the Tenderer unanswered

The Authority will only accept questions as per date published on the Portal. Any questions which are received after this date  to the submission date will not be considered.

When submitting a question/query please do not include any details which will identify your organisation within the box containing your question/query. The information in this box will be seen by all interested Suppliers