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Documents - Lot 261726:1 - Supply of IT Managed Services
Document available to downloadSize (kB)
1 - FSPO Managed Services RFT v0.31.docx178
1.A - Appendix 1.A Managed Infrastructure Scope v0.2.docx94
1.B Appendix 1.B Applications Support Scope v0.3.docx92
2 - RFT Response Checklist.xlsx21
3 - Schedule 2 - Core Services v0.31.docx140
4 - SOW 1 - Service Transition and Handover v0.2.docx98
5 - SOW 2 - Operational Service Manager v0.2.docx97
6 - SOW 3 - Operational Service Manager Transition v0.2.docx96
7 - Schedule 1 - Governance and Change v0.2.docx317
8 - Schedule 3 - Pricing and Fee Reductions v0.2.docx117
8.1 - Attachment 3.2 - General SLAs and Fee Reductions v0.1.xlsx32
8.2 - Attachment 3.3 - Core Services Pricing, SLAs and Fee Reductions v0.4.xlsx60
8.3 - Attachment 3.4 - OSM Pricing, SLAs and Fee Reductions v0.1.xlsx31
9 - Schedule 4 - Transfer and Exit Services v0.2.docx106
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