| Document available to download | Size (kB) |
| Other documents (Available after expression of interest) |
| Appendix1A_TenderRequirements.docx |
| Appendix1A_TenderRequirements.pdf |
| Appendix1B_SLA.docx |
| Appendix1B_SLA.pdf |
| Appendix2A_responsetables.xlsx |
| Appendix5A_ITSM_HEAnet_Framework.docx |
| Appendix5A_ITSM_HEAnet_Framework.pdf |
| Appendix6A_ITSM_HEAnet_Contract.docx |
| Appendix6A_ITSM_HEAnet_Contract.pdf |
| HEAnet_ITSM_RFT_2020.docx |
| HEAnet_ITSM_RFT_2020.pdf |
| ITSM_QuestionsandAnswers_3 |
| ITSM_RequirementsforMiniTenders.xlsx |
| Schedule6_MI_reporting_Template.xlsx |
| template_weightings.xlsx |