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Documents - Lot 140530:1 - RFT for Provision, Support and Maintenance of Query Management, Knowledge Management and Telephony Solution.
Document available to downloadSize (kB)
document  Appendix 1 - REVISED Specification of Requirements.pdf910
document  Appendix 2 - REVISED Pricing Schedule.xlsx325
document  ET1804 RFT document.pdf631
document  IVR Call Flow (Current 2018-05).pdf468
document  REVISED Software Licence and Support Services Agreement.pdf507
document  RFT Appendix 3 - Tender Response Form.docx99
document  RFT Appendix 4 - Article 57 Declaration.DOCX30
document  RFT Appendix 5 - Conflict of Interest Declaration.docx34
document  RFT Appendix 6 - Tenderer_s Statement.docx27
document  RFT Appendix 7 - Non-Collusion Certificate.docx25
document  Score Band Descriptors - Request for Tender.pdf96
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