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Here are all documents for specified lot. Some documents are available to download without the need to logon.

Documents - Lot 113936:1 - Customer Service and Communications
Document available to downloadSize (kB)
document  20160106 Clarifications 1272984, 1271768, 1274880.pdf395
document  20170105 RFT LearningDevelopment v2.pdf1811
document  20170106 ld bidders briefingfinal v2.pdf2477
document  20170112 bidders briefing qanda.pdf224
document  Appendix 8 Services Level Competencies.pdf203
document  Appendix 9 Civil Service Staff Distribution Heat Map.pdf417
document  Clarification Response 09012017.pdf181
document  Clarification Response Update 10.pdf370
document  Clarification Response Update 3.pdf346
document  Clarification Response Update 4.pdf189
document  Clarification Response Update 7.pdf272
document  Clarification Response Update 8.pdf396
document  Clarification Response Update 9. Bidders briefing.pdf188
document  LOT 01 Cusomter Service and Communications Final.docx118
document  LOT 02 Interpersonal and Communications Skills FINAL.DOCX127
document  LOT 03 Team Working and People Management FINAL.DOCX119
document  LOT 04 Analysis and Decision making FINAL.DOCX117
document  LOT 05 Management and Delivery of Results Final.docx118
document  LOT 06 Leadership Final.docx120
document  LOT 07 Innovation and Change final.docx116
document  LOT 08 ICT final v2.docx117
document  LOT 08 ICT final.docx122
document  LOT 09 Irish Language Final.docx110
document  LOT 10 New Entrant Programme FINAL.DOCX110
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