21236 - Managed Threat Detection and Response

Managed Endpoint detection and response (EDR) & Network Detection and response (NDR) service for HSE Endpoints and On-prem network. The service required has three main components: • Fully managed Endpoint detection and response (EDR) service covering agent deployment and support • Fully managed Network detection and response (NDR) service covering sensor deployment and support • Incident Response Hotline for facilitating rapid cyber incident response Key Requirements: o 24/7 local coverage (EU based) o Fully managed endpoint detection and response service o Fully managed network detection and response service o Management of the underlying deployment, technology and platforms o Provide and integrated web platform (Endpoints and network)for detection and response o Provide integrated, real-time and actionable threat intelligence to enable detection and response o Must be a Human-led response capability o Must commit to 15 minutes MTTD (Mean time to detect) and 30 minutes MTTR (Mean time to respond) o Single party contract, no more than one third-party partnership o Provide IR Hotline for rapid response support

Services

18/05/2023 23:00:00

72212732-9  Data security software development services
48000000-8  Software package and information systems
48200000-0  Networking, Internet and intranet software package
48517000-5  IT software package
48731000-1  File security software package
48732000-8  Data security software package
72253200-5  Systems support services
72261000-2  Software support services
72315000-6  Data network management and support services
72315100-7  Data network support services
72315200-8  Data network management services