Provision of VoIP Telephony Service Installation and Support
The RFT is cancelled by authority. It is not possible to submit response on this RFT.
The National Transport Authority requires a supplier to provide supply, support and maintenance services for the Authority’s Unified Communications Manager VoIP telephony installation as described in the tender documents. Tenderers must provide comprehensive maintenance support and service contract for a period of 4 years, and are required to document their approach to provide the services in line with the service level agreement as outlined below: • Full telephone helpdesk service from 8am – 6pm Monday to Friday; • 24/7 logging and emergency cover; • Second level Telephone Technical Support; • Hardware & software support; • Any other services the Tenderer can offer.
Services
04/04/2016 12:00:00
32000000-3 Radio, television, communication, telecommunication and related equipment
50330000-7 Maintenance services of telecommunications equipment
64214000-9 Dedicated-business telephone network services
64215000-6 IP telephone services
72700000-7 Computer network services
National Transport Authority
Dun Sceine, Iveagh Court Harcourt Lane, D02WT20
Dublin
Dublin
Ireland
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Mark Bradwell
| Notice | Date of dispatch |
|---|---|
| Contract award notice (TED (v209)) | 18/08/2016 10:25 |