BE/SE/08//05/2015 - The Provision of a Call Management Service to Bus Eireann
The Contracting Authority proposes awarding a Contract for the provision of Call Management Services for a three year period. The Contracting Authority reserves the right to extend this Contract(s) for two further periods of 12 months and 12 months. The Contracting Authority now proposes to provide an 1850 telephone number available for all customer care issues. This call centre will handle calls between 08:30 and 18:00 Monday to Sunday
Services
08/06/2015 12:00:00
79342300-6 Customer services
79342320-2 Customer-care services
79512000-6 Call centre
Bus Eireann/Irish Bus
21 Phibsboro Road
Broadstone
Dublin 7
Ireland
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Eugene Rownan
| Notice | Date of dispatch |
|---|---|
| Contract Notice (eTenders) | 08/05/2015 17:00 |
| Contract notice (TED (v208)) | 08/05/2015 16:40 |