Public RFT - Front-line support services

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General information

Detailed description:

A framework agreement for Front-line customer support services in the mediums of call, message, email, letter and social media support and management for all services provided by ESB ecars in the current markets of Ireland, Northern Ireland, and Great Britain.

Type of contract:

Services

Response deadline (Irish time):

22/02/2023 12:00:00

CPV codes:

79512000-6  Call centre
79340000-9  Advertising and marketing services
79342000-3  Marketing services
79342100-4  Direct marketing services
79342300-6  Customer services
79413000-2  Marketing management consultancy services

Contracting authority:

Electricity Supply Board ( ESB )
27 Fitzwilliam Street Lower
Dublin
Dublin
Ireland
View profile

Contact:

Olawale Omotosho
http://www.esb.ie

Published notices

Notice	Date of dispatch
Contract notice - utilities (TED (v209))	19/01/2023 12:11

Front-line support services

Lots

Front-line support services

Instructions to bidder:

Please refer to the individual instructions for submission of bids relevant to each tender issued via the system.

Additional information:
Documents Documents

SSCON6332 - Front-line support services