DFHERISCRM2022 - Provision of a Customer Relationship Management System and Ongoing Support Services

Department of Further and Higher Education, Research, Innovation and Science (the “Contracting Authority”) invites tenders from economic operators for the provision of a Customer Relationship Management System and Ongoing Support Services This competition relates to the procurement of a CRM solution for reporting, monitoring, auditing, and accounting for expenditure under Ireland’s ESF+ programme for the 2021-2027 period. While the solution will be used primarily for the ESF+, the proposed solution should be scalable to include other EU Funds and their programmes (should the future need arise).

Services

15/08/2022 12:00:00

72000000-5  IT services: consulting, software development, Internet and support
72200000-7  Software programming and consultancy services
72210000-0  Programming services of packaged software products
72220000-3  Systems and technical consultancy services
72230000-6  Custom software development services
72240000-9  Systems analysis and programming services
72250000-2  System and support services
72260000-5  Software-related services