P18865 CUPPS-CUSS Services - daa is the Airport Operator for both Dublin and Cork Airports. Daa is responsible for delivering technology services to airlines operating within Dublin and Cork Airports to support check-in, bag

daa is the Airport Operator for both Dublin and Cork Airports. Daa is responsible for delivering technology services to airlines operating within Dublin and Cork Airports to support check-in, bag drop and boarding processes. These services are critical to the operation and must be available on a 24*7 basis. Currently daa provide the below services to its Airlines and Handlers operating in Dublin and Cork Airports. 1. Common Use Passenger Processing Platform (CUPPS) encompassing both hardware and software elements to support traditional agent check-in and boarding processes 2. Common Use Self Service Technology (CUSS) encompassing both hardware and software elements to support passenger Self Service for check-in and Bag Drop transactions, including Bag Weight and Payments. 3. Technology support services to ensure that the CUPPS/CUSS hardware and software solutions are fully operational on a 24* 7 basis Both the hardware and software have been kept current and secure. Dublin Airport CUPPS is hosted on premise while Cork Airport CUPPS is hosted on cloud The current contract for the provision of the above services expires in late 2022. The purpose of this RFI is to ascertain market capability to deliver these services from 2022 onwards for a period of 7- 10 years. It is envisioned that within the life of this contract that you may be required to integrate and/or support implementation of other 3rd party Self Service solutions at the request of the airlines through daa. (All associated costs will be agreed on a project by project basis)

Services

29/07/2022 18:00:00

63731000-2  Airport operation services
51220000-0  Installation services of checking equipment
51221000-7  Installation services of automatic airport check-in devices
51611110-2  Installation services of airport real-time departures and arrival display screens or boards