ICT Managed Service Provider

The newly forming Irish Aviation Authority (IAA) which comprises of the current IAA Safety Regulation Division and the Commission for Aviation Regulation - CAR, are seeking tenders from suitably qualified service providers for the provision of a comprehensive outsourced ICT Managed Service. It is expected that a contract will be awarded in May 2022 for commencement in July 2022. The Services will comprise of the following: 1. Service Delivery & Reporting 2. Transition of Services 3. Service Desk 4. Deskside Support 5. Software Maintenance & Provisioning 6. Database Management & Administration Services 7. Data & File Management Services 8. Network & Telephony Management 9. Infrastructure & Cloud Solutions Management 10. Hardware Maintenance & Provisioning 11. IT Security 12. Disaster Recovery & Backup 13. Other/Optional: Print Service Management, SIEM and ICT additional services

Services

14/03/2022 12:00:00

72222300-0  Information technology services
48800000-6  Information systems and servers
48900000-7  Miscellaneous software package and computer systems
72000000-5  IT services: consulting, software development, Internet and support
72100000-6  Hardware consultancy services
72200000-7  Software programming and consultancy services
72253000-3  Helpdesk and support services
72253100-4  Helpdesk services
72300000-8  Data services
72400000-4  Internet services
72600000-6  Computer support and consultancy services
72611000-6  Technical computer support services
72700000-7  Computer network services
72900000-9  Computer back-up and catalogue conversion services