Provision of Managed ICT Services to The Arts Council

ICT Managed Services including support and maintenance, additional ICT Support and ICT Projects for The Arts Council. 1.3 This public procurement competition ("Competition") is divided into two (2) lots (each a “Lot”) as described below. Each Lot will result in a separate contract (each a "Services Contract"). Lot 1- ICT Managed Service - management and support of the Contracting Authority’s cloud CRM system and development as described in Section 2.1 of Appendix 1 ("Lot 1 Services"). Lot 2 - ICT Managed Service - management and support of the Contracting Authority's fully functional network infrastructure as described in Section 2.2 of Appendix 1 ("Lot 2 Services").

Services

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72590000-7  Computer-related professional services
72000000-5  IT services: consulting, software development, Internet and support
72222300-0  Information technology services
72224200-3  System quality assurance planning services
72250000-2  System and support services
72253000-3  Helpdesk and support services
72253100-4  Helpdesk services
72253200-5  Systems support services
72315000-6  Data network management and support services
72315200-8  Data network management services
72322000-8  Data management services
72500000-0  Computer-related services
72510000-3  Computer-related management services