Managed IT Service Desk and Associated Services Framework RFT 2021

A Managed IT Service Desk and associated services framework to support the Contracting Authority's day to day operations. The Contracting Authority is seeking an innovative service partner who can provide a process driven, proactive, Managed Service that is flexible enough to integrate with its existing requirements while operating to the highest standards and facilitating future developments. The service provider will be expected to provide an IT Service Desk, On-site deskside support, subject matter expertise support and service management operated under a single managed service.

Services

31/03/2021 16:00:00

72222300-0  Information technology services
50300000-8  Repair, maintenance and associated services related to personal computers, office equipment, telecommunications and audio-visual equipment
50312600-1  Maintenance and repair of information technology equipment
50312610-4  Maintenance of information technology equipment
50312620-7  Repair of information technology equipment
72514000-1  Computer facilities management services
72600000-6  Computer support and consultancy services