IBTS/014/2020 - The IBTS wishes to tender for a managed print service contract to support their printing needs

• Proactive management of all devices, minimum uptime of 98% • Supply all consumables, tenders will be required to supply devices, repair, technical support, consumables, including software and hardware. • Full maintenance of Fleet onsite, • Secure pull print to any device using IBTS Staff Proximity cards. • Device monitoring and alerting. • Monthly reviews and analysis. • Collection of customer print usage trends, Reports on what users are printing to include volumes. • Linked to Active Directory. • Access to Helpdesk for logging and tracking of calls. • Perform Installation and configuration of all devices. • Traceability of printing will be required

Services

28/10/2020 12:00:00

79810000-5  Printing services
79800000-2  Printing and related services
79820000-8  Services related to printing