Tender for the establishment of a Framework Agreement for the provision of Managed IT Infrastructure Support Services including Network Management and Security Services

The Courts Service of Ireland invites tenders to this request for tenders (“RFT”) from economic operators (“Tenderers”) for the provision of the services as described in Appendix 1 to this RFT. In summary, the Services comprise the provision of Managed IT Infrastructure Support Services including Network Management and Security Services. The Courts Service requires the Successful Tenderer to provide a service desk that will assume full responsibility for the diagnosis and resolution of all support issues arising in relation to all hardware, software, network management and security. In addition to the core Managed IT Infrastructure Support Services the Courts Service may also require additional IT Infrastructure Project Support Services and related IT Services on a project basis.

Services

14/08/2020 15:00:00

72000000-5  IT services: consulting, software development, Internet and support
72250000-2  System and support services
72251000-9  Disaster recovery services
72253000-3  Helpdesk and support services
72253100-4  Helpdesk services
72253200-5  Systems support services
72260000-5  Software-related services
72261000-2  Software support services
72510000-3  Computer-related management services
72610000-9  Computer support services
72611000-6  Technical computer support services
72700000-7  Computer network services
72710000-0  Local area network services
72720000-3  Wide area network services
72910000-2  Computer back-up services