SSCON3765 - Provision of Non Geographical Telephony (NGN) Services

The Contracting Entity intends to procure a single framework agreement for the provision of Non Geographic Telephony Services. It is proposed that the Contract will include (non-exhaustive list – high level scope): Routing of Non Geographic Numbers (NGN numbers) to ESB designated termination numbers (NGN numbers: 1800, 1850, 1890, 0818 and any other or future NGN number types available). • Ability to route equivalent Geographic numbers in the same routing manner as the parent NGN numbers. • The ability to route to different terminating numbers using the following call distribution methods: o Percentage routing o Random distribution o Sequential number lists. • Access to a secure on-line portal providing the ability to modify the service such as: o Change traffic routing dynamically on an ad hoc basis o Set up time and date schedules for traffic routing, change destinations for maintenance and fault and exception handling. • CLI (calling line identification) information must be provided on all calls to the termination destinations, unless this information is blocked by the caller. • Detailed call reporting, real time and historical for each NGN number. Call reports should be available in .xlsx, .csv and PDF formats. • Comprehensive billing information to enable ESB manage costs.

Services

03/10/2018 12:00:00

64000000-6  Postal and telecommunications services
64200000-8  Telecommunications services
64210000-1  Telephone and data transmission services
64214000-9  Dedicated-business telephone network services