Public RFT - The Provision of Business Process & Customer Support Services

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General information

Detailed description:

Failte Ireland are looking for a Professional Services supply partner to create a differentiated customer experience through the provision of a world-class Business Process & Customer Support service. Acting as Fáilte Ireland’s first point of contact for all customers across our service offering, the successful Tenderer will tactically support Fáilte Ireland business units in administering these services to our customers.

Type of contract:

Services

Response deadline (Irish time):

18/04/2018 12:00:00

CPV codes:

79400000-8 Business and management consultancy and related services

Contracting authority:

Fáilte Ireland-National Tourism Development Authority
88-95 Amiens Street
Dublin 1
Ireland
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Contact:

Sabrina Jones

Published notices

Notice	Date of dispatch
Contract notice (TED (v209))	13/03/2018 16:55
Contract award notice (TED (v209))	22/11/2018 16:40

The Provision of Business Process & Customer Support Services

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The Provision of Business Process & Customer Support Services

Please note that this contract has been awarded to Capita Customer Solutions

Additional information:
Documents Documents

BI/2018/01 - The Provision of Business Process & Customer Support Services