FCC/130/17 - Supply of IT Managed Services

Fingal County Council is seeking to appoint a suitably experienced and qualified contractor/s to provide service desk and infrastructure services to replace the existing internal provision of such services. This managed service will include service desk telephone support, deskside support at our two main user sites, field support at other Council sites, application support and infrastructure support. In addition to providing managed services, the contractor is expected to provide project based services to manage and deliver change within the infrastructure and service desk environments.

Services

08/09/2017 12:00:00

50300000-8  Repair, maintenance and associated services related to personal computers, office equipment, telecommunications and audio-visual equipment
50320000-4  Repair and maintenance services of personal computers
50323000-5  Maintenance and repair of computer peripherals
50324000-2  Support services of personal computers
50324100-3  System maintenance services
50324200-4  Preventive maintenance services
51000000-9  Installation services (except software)
51300000-5  Installation services of communications equipment
51600000-8  Installation services of computers and office equipment
72000000-5  IT services: consulting, software development, Internet and support
72250000-2  System and support services
72253000-3  Helpdesk and support services
72253100-4  Helpdesk services
72253200-5  Systems support services
72500000-0  Computer-related services
72510000-3  Computer-related management services
72540000-2  Computer upgrade services
72590000-7  Computer-related professional services
72610000-9  Computer support services
72611000-6  Technical computer support services
72700000-7  Computer network services
72710000-0  Local area network services
72720000-3  Wide area network services