Provision of DBA Support Service - RFT for Provision of DBA Support Services

Provision of the following DBA support services : (a) Reactive Support in the event of problems with the ability to log calls as a Priority 1, Priority 2 or Priority 3 depending on the urgency of the problem. (b) Ability to drawdown contractor consultants, if required, on a daily basis due to issues raised during operational support, (c) On-site for periods of days/weeks as agreed with the External Service Provider for specific projects or blocks of work where the internal team lacks the capacity and/or capability required

Services

09/09/2016 12:00:00

48610000-7  Database systems
72253100-4  Helpdesk services
72320000-4  Database services
72600000-6  Computer support and consultancy services